Customer Service Administrative Support

Philomena L. Whitson

**** ********* ** ****# *** Coral Springs, FL 33065

• C-718-***-****

Email: *************@*****.***

SUMMARY

An administrative support professional with over fifteen years of experience. Detail-oriented, multitasking team player with exceptional problem solving ability.

PROFESSIONAL EXPERIENCE

WALMART 2018 - Present

Part Time Cashier/Customer Service/Money Service

Ring up customers, sort returns, put back merchandise, and assist customers looking for certain items

KAYE BENDER REMBAUM, PL 2010 - Present

Receptionist

Answer and screen telephone calls for 2 different offices, greet clients and visitors. Responsible for setting up for association seminars, send out emails through outlook receive FedEx, UPS and Mail.

123 ALLIANCE/VIDEOPERSON 2008-2010

Receptionist

Worked for international technology company. Handled all telephone calls for the executive sales team. Contacted client base for possible up sell opportunities. Creating PowerPoint presentations, managed and maintained virtual files, and handling accounts receivable.

JEFFREY SAMEL & PARTNERS 2006-2008

Receptionist

Handled a 20line switchboard system. Responsible for screening calls for two of the firm's attorneys. Greeted clients, adversaries and statutory hearing and deposition visitors. Opened incoming mail and distributed it to the appropriate attorney or accountant. Responsible for setting up adjournment statutory hearings and also confirmed them. Ordered reporters and interpreters for these statutory hearings. Received transcripts for statutory hearings and was responsible to mail out to the plaintiff’s attorney. Also, responsible for faxing, copying and filing.

MATERNITY LEAVE 2003-2006

KAPLAN, FOX & KILSHEIMER, LLP 2000-2003

Receptionist

Answered and screened telephone calls, greeted clients and visitors. Scheduled conference rooms, car service, and ordered kitchen supplies. Responsible for maintaining client file system, retrieving client data information and distribution of interoffice correspondence. Responsible for overseeing transmission of shareholder packages to corporate clients. Also responsible for typing, faxing, filing and copying.

ROBINSON, SILVERMAN, BRYAN CAVE, LLP 1998-1999

Executive Receptionist

Answered telephone calls, greeted corporate client and visitors. Scheduled conference rooms. Also used Microsoft Office for creating documents, PowerPoint slides, excel spreadsheets and sent emails through Outlook.

LAW OFFICES OF JOSEPH SADOW, LLP 1993 - 1998

Office Manager/Receptionist

Answered and screened telephone calls for 4 attorneys. Greeted clients and visitors. Maintained

contracts for office equipment. Ordered kitchen supplies for office. Created, organized, and upgraded offices file system. Calculated charges for shared telephone lines, faxes and copies. Also responsible for typing, faxing, filing and copying.

KANTERMAN, TAUB & BREITNER, LLP 1988 - 1993

Executive Receptionist

Answered telephone calls, greeting clients and visitors. Reconciled payments and mailed office invoices. Received and reviewed incoming correspondence. Also responsible for typing, filing, faxing and copying

SKILLS

Microsoft Office

Data Entry

RAS

Time Slips

QuickBooks

Practice Master

EDUCATION

Lafayette High School - Diploma

Contact this candidate