Sales Account Business Development
Resume:
Cheryl Hickey
Bordentown, NJ **505
********@*******.***
Professional Summary:
Highly accomplished detail-oriented, revenue driven Sales Account/Development Executive for many years that includes a successful new business development, record breaking performance and sales leadership experience in the clinical laboratory segment. Some of my specialty skills include:
Project Time Management
RFP/RFQ Development
Superior communication and team leadership
Knowledge of medical terminology
Integrity and compliance driver in healthcare setting
Patient and community advocate
Education:
University of Phoenix - Master of Health Administration and Gerontology
Ramapo College - Bachelor of Arts/Psychology
Bergen Community College - Associates of Arts/Liberal Arts
Work Experience:
LabCorp Corporation of America, October 2017 – February 2024
Hospital Key Account & Hospital Development Executive
Provide professional and technical services to physician market, hospitals and clinical laboratories. Manage and grow new business within the hospital and commercial laboratory business with a territory of over 25 million in hospital business.
Extensive expertise on all sales account relationship management levels and time management with strategies to target new business in the clinical world segment. Directly involved with key operations with the laboratory environment that encloses all technical knowledge and familiar with all connectivity resources, including logistics, phlebotomy, extensive relationship with hospital support customer service and operations.
Passionate about driving continuous sales growth and improving making business decisions while meeting all goals and objectives. Creating a culture enriched environment with all my clients to promote sales and client relationships within the healthcare market with a proven track record on all clinical testing with over 35 years’ experience.
Quest Diagnostics Clinical Laboratory (1987 - 2017)
Hospital Account Executive
Hospital Account Manager
Manage and promote new business within the hospital and commercial laboratory segment in New Jersey and the Bronx with a territory growth of over 15 million dollars.
Daily engagement and relationships with hospitals and commercial laboratories to gain new business and grow the existing business. Meet with key decision makers, understand the need of each client, and target prospects combined with a value proposition
Highly knowledgeable on sales force, time management and integrity selling to strategize and target new clients
Close communication and consolidation with local business unit and Nichols Institute Specialty Labs in the East, West and Focus Technologies and Chantilly
Understand all lines of business from pricing to proposals with compliance being followed in all aspects of our company standards.
Technical knowledge of all resources and test offerings from all business units
Bi-quarterly presentations to clients with meaningful business plans that include territory demographics, growth opportunities, action plans and fee schedule reviews
Knowledgeable with all connectivity resources that are available to our customers that include Care 360, e-orders, e-prescribe and hospital-based interfaces with knowledge of resources to address resolutions upon request
Sales Account Representative (1994 - 2010)
Manage and promote new business and services within the New Jersey physician market over $750K a month, sales and successful growth of business of over $100K per year. Sell and service over 200 specialty physicians to promote existing and new business. Develop and maintain all business with upgrade opportunities to continually grow the business
Utilize continuous strategies to potentially defeat competition from access of physician market while sustaining strong relationship with all clients on a regular basis.
Anatomic Pathology Representative (1990 - 1994)
Transcribed both detailed pathology and cytology reports from pathologists as well as medical information and diagnosis results onto an online database program
Worked exclusively with Direct of Pathology within all specialties on all administrative matters including dictation, written and phone contact with referring dictations and results to physicians and hospital clients
Resolved phone inquiries form physicians and hospital clients regarding diagnosis and other tissue pathology associated matters
Managed transportation of specimens from histology laboratory to off-site clients for second opinions and other medical consultations
Frequent interaction with other departments and on-site laboratories in order to support proper protocol for report accuracy and efficiency
Clinical Research Specialist for MetTrials Division (1987 - 1990)
Collaborated directly with large pharmaceutical companies that were conducting clinical and pathology testing with Quest Diagnostics to promote clinical research studies
Extensive travel to promote MetTrials/Quest Diagnostics and direct communication with all multiple phases of clinical trials through completion and final approval by Federal Drug Administration (FDA)
Conducted off-site meetings and conferences to educate medical and pharmaceutical representatives on all clinical and pathology testing on procedures involved in the current study
Managed and promoted new clinical studies that would be new business within the division of MetTrials at Quest Diagnostics being the laboratory for the clinical and pathology testing
Volunteer Accomplishments:
Interfaith – Heath Support & Caregiver (2023 to current)
Directly encounters with elders that have learning and development delays and work together on practical projects in assisting the elder on a weekly basis
Bergen County Sheriff’s Department – Mounted Equine Officer (1995 - 2020)
Educate the public while on horseback on all levels of the equine and providing the current Sheriff support in parades and special events throughout Bergen County
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