Customer Service Sales Associate

Marion Dantzler

Virginia Beach, VA ***** 803-***-**** *************@*****.***

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Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Skills

Customer service

Interfacing

Organizational goals

Microsoft Excel

WordPerfect

Microsoft Word

Verbal communication

Written communication

Interpersonal skills

Analytical skills

Organizational skills

Time management skills

Marketing skills

Training

Motivating

Supervising

Multitasking

Prioritizing

Experience

SALES ASSOCIATE 10/2020 - Current

Southern Chrysler Dodge Jeep - Virginia Beach, Virginia Greet customers, make them feel welcome, and provide excellent customer service. Matching customers to cars. Understand their needs and interests, and match them with the right car. Provided accurate information about products, prices and services.

SALES ASSOCIATE 11/2017 - 10/2020

Greenbrier Dodge - Chesapeake, Virginia

Greet customers, make them feel welcome, and provide excellent customer service. Matching customers to cars. Understand their needs and interests, and match them with the right car. HALL MONITOR 08/2012 - Current

Alcorn Middle School

Monitor and secure all hallways

Escort disruptive students to designated location

Assist teachers with day-to-day classroom operations One-on-one conferences with disruptive students

Theater Manager: Technology and Electrical support; Operate PowerPoints, videos, sound, lighting, and projector in the theater

After School Program Teacher Assistant.

TEACHER 02/2012 - 05/2017

Xtreme Teen Ministry

Led group discussions, created and taught critical thinking assignments, youth mentor, empowerment through motivational speeches and activities.

MANAGER 02/2003 - 08/2012

Club Liquids

Maintained customer relationships

Created marketing strategies for growth of company Data entry and managed reports

Monitored daily budgets

Implemented training course for new recruits — speeding profitability Suggested new product and ideas to increase profit. MANAGER 02/1999 - 02/2003

Club Pure Passion

Sort distribute and file paperwork

Maintained daily budgets and handled payroll

Organized events and created work schedules.

Education and Training

Benedict College - Major in Journalism, minor in Political Science 05/1991

Orangeburg Wilkinson High School - Orangeburg, SC High School Diploma 06/1988

Grand Canyon University - Secondary Education

Status: Currently Enrolled

Accomplishments

Received award from Sheriff Leon Lott for mentoring contribution at Camp Lott Summer 2016 Call Me Mister Service Honors

DJJ Mentor of the Year

Three A's Writers Gala award for most inspiring book Rhythm of Gospel Awards

Spoken Word and Recording Artist of the Year

Skillsandexperience

More than 7 years successful experience in customer service Excel at interfacing with others to ensure organizational goals are attained Working knowledge of Microsoft Excel, WordPerfect, Microsoft Word Strong verbal and written communication skills

Possess excellent interpersonal, analytical, and organizational skills Excellent time management skills

Great marketing skills

Ability to train, motivate, and supervise customer service employees Ability to multitask & prioritize projects

References

Dr. Sonji Leach, Director of School Improvement of Secondary Governance, 260 Park Ave, Pooler, GA, 31322, 803-***-****, **********@*****.***

Dr. Antwon Sutton, Student Services Director, 2233 Deerfield Drive, Fort Mill, SC, 29715, 803-***-****, *******@***************.***

Dr. Deonia Simmons, Kingstree High School Principal, 616 Martin Luther King Jr. Avenue, Kingstree, SC, 29556, 843-***-****, *********@****.***.**.**

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