LaTasha Harris
Covington, GA *****
****************@*****.***
Experienced and customer-oriented professional with over 4 years in providing exceptional service. Seeking a dynamic customer service role to leverage communication, problem-solving, and dedication to enhance customer satisfaction.
Work Experience
Customer Service
Sagility
September 2023 to Present
phone, email, and live chat, providing accurate and timely assistance. Assisted customers with product information, order processing, and returns, ensuring a positive experience.
Owner/Operator
Miracle's Beauty Studio LLC
August 2018 to September 2023
Overseeing day-to-day operations of the salon, ensuring smooth functioning. Providing excellent customer service and ensuring client satisfaction. Addressing customer inquiries, concerns, and complaints in a professional manner. Customer Service Rep
Amazon
August 2009 to October 2013
Resolve customer complaints via phone, email, chat Assist with placement of orders, refunds, or exchanges. Education
High School Diploma
Creekside High School - Fairburn, GA
2005
Skills
• Microsoft Office Suite Excellent verbal and written communication skills, strong problem-solving abilities and attention to detail