Kirsten Kuusk
West Palm Beach, FL *****
***************@*****.***
Work Experience
Cocktail Waitress/Server
Harry's Restaurant-West Palm Beach, FL
July 2023 to February 2024
Providing and maintaining the entire guest interaction while dining in the cocktail lounge, building rapport with the restaurant patrons and ensuring they leave satisfied with a desire to return. A depth of knowledge regarding the food and wine menu to confidently and consistently deliver accurate information to elevate the guest experience. Leading the cocktail lounge team and ensuring restaurant standards are maintained throughout the guest experience. Training newly hired employee's. Bartender/Beverage Cart Attendant
The Seagate-Delray Beach, FL
January 2021 to April 2023
Providing members orders in a timely manner while building and maintaining member relationships and offering excellent service with a friendly attitude and demeanor. Manager/graphic Designer/production
A & S INC.-Los Angeles, CA
January 2016 to March 2020
Maintaining office operations independently while planning and prioritizing workload. Responsible for overseeing employees including overall productivity, payroll, requests and providing issue resolution. Creating specific designs according to client's needs. Creating business relationships with specific vendors to manufacture clients designs.
Beverage Cart Attendant/bartender
INDIAN WELLS COUNTRY CLUB-Indian Wells, CA
September 2013 to April 2016
Representing the BNP Paribas Open with 5-star customer feedback and ratings. Actively communicating with customer's needs and concerns. Cash management and extreme multitasking as well as ensuring to make increase in sales overall for restaurants. Customer Service Manager
DESERT VALLEY TREATMENT-Palm Springs, CA
June 2012 to December 2015
Maintaining overall direction of operations. Responsible for employees, training, purchasing and selling and overall inventory. Overseeing employees and phone calls between employee and patients. Ensuring all patients are taken care of properly with the correct needs and wants of each patient fully met. Host/server/bartender
TREES RESTAURANT-Royal Palm Beach, FL
September 2005 to January 2011
Over 5 years of experience in sales, cash management, inventory management, multitasking and providing excellent quality service to achieve highly satisfied customers. Training new employees with coaching and direction to achieve operational goals to standards. Receptionist
REAL LOGIC INC-Palm Beach, FL
January 2004 to December 2007
Representing the company highly while answering phone calls, making appointments and ensuring each companies week schedule runs efficiently.
Education
Associate in business
UNIVERSITY OF PHOENIX - Palm Springs, CA
January 2015 to May 2016
High School Diploma
PALM BEACH CENTRAL HIGH SCHOOL - West Palm Beach, FL January 2008 to December 2010
Skills
• Organizational skills
• Communication skills
• Data entry
• Graphic Design
• Restaurant Experience
• Sales Management
• Bartending
• Training & development
• Front desk
• Microsoft Excel
• Microsoft Word
• Printing
• Photoshop
• Serving
• Sales
• Supervising experience
• Computer skills
• Cash handling
• Graphic design
• Adobe
• Customer service
• Cash management
• Restaurant experience
• Phone etiquette
Certifications and Licenses
Food Handler Certification