Jeanette Smith
Seeking a position as a Customer Service Agent/Sales Associate.
Riviera Beach, FL 33404
**********************@***********.***
SUMMARY OF QUALIFICATIONS:
• 25+ years of experience in customer service, experience in multiple settings and countries
• Tri-lingual in English, Swedish and German
• Exceptional skill at greeting customers, responding to questions, improving engagement with clients, and providing outstanding customer service
• Able to direct customers to various locations within retail settings
• Trained in operating cash registers, managing financial transactions, and balancing accounts
• Strong understanding of sales principles and customer service practices
• Solid communications and interpersonal skills
• Proven ability to read, write, and effectively communicate with clients, customers, peers, and management
• Ability to multitask while being attentive to customers while remaining flexible to the needs of the business
• Focused on delivering exceptional client care
Willing to relocate to: West Palm Beach, FL
Authorized to work in the US for any employer
Work Experience
Culinary Intern/Student
Joshua's Cafe-West Palm Beach, FL
June 2024 to Present
Food safety:
• Following company policies and national standards, and having proper routines for preparing, storing, and handling food.
Communication
• This is important for taking instructions from managers and chefs, representing the company to customers, and passing on messages from chefs to customers. Cleanliness
• This helps to create a safe and healthy environment for both customers and the culinary team. Sales Associate/Customer Service
Bath & Body Works-West Palm Beach, FL
• Skilled in stocking shelving and arranging merchandise
• Demonstrated new products
• Set up and created on-floor merchandise displays Cashier/Customer Service/Sales Associate
TheHoneyBaked Ham Co-North Palm Beach, FL
• Utilized a cash register in a busy specialty store
• Ensured appropriate product was stocked, including conducting inventory as required
• Settled accounts using various payments methods and proprietary systems Sales Associate
DSW-Designer Shoe Warehouse-West Palm Beach, FL
• Provided "ship from store" tasks, including shipping, receiving and coordinating deliveries
• Served as cashier, settling accounts as needed
• Made sure sales areas were neat, clean, and orderly Education
Bachelor of Science in Criminal Justice
The Swedish Police Academy - Stockholm
January 1991 to December 1993
Bachelor of Science in Sociology with a Minor in International Economics Bregårdsskolan - Karlskoga
August 1984 to June 1989
Skills
• Microsoft Office (10+ years)
Certifications and Licenses
Food Handler Certification
Assessments
Data entry: Attention to detail — Proficient
August 2024
Maintaining data integrity by detecting errors
Full results: Proficient
Administrative assistant/receptionist — Proficient August 2024
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.