Call Center Administrative Assistant
Resume:
Jeannette Quijano
Administrative Assistantb
Inverness, FL 34450
****************@*****.***
I currently work in the Citizen Information call center in Sumter county . Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Administrative Assistant/call taker
Ad-Vanced Solutions - Wildwood, FL
September 2020 to Present
Direct incoming calls to appropriate departments
Take and assist calls for Animal services and public works. Enter work order tickets
Call center atmosphere
Familiar with government entity (county)
Worked as dispatcher during storm state emergencies. Direct Support Person
New Horizon Village - Lecanto, FL
April 2019 to September 2020
Providing personal care to adults with disabilities in residential setting. Which included autism adult, dementia, and down syndrome . Companion/personal care /Home Health Aide
Comfort Keepers Inverness - Inverness, FL
December 2016 to April 2019
Assisting clients with their daily needs,
Including bathing, grocery, shopping, accompanying clients to their doctor's visits. Light cleaning and cooking meals.
Resident Manager Assistant
Key Training Center - Lecanto, FL
May 2016 to January 2017
Assisting clients with their daily living activities. Including bathing, and preparing meals .
Department Clerk
Manpower-working for Department of Children and Families - Fort Pierce, FL June 2015 to December 2015
Children & Family
Customer Service, answering telephone, clerical duties,process Child Care License application Provide support to Child Care Providers and Counselor's. Education
Diploma in General
Lowell High School MA
1985
Skills
• Home Health (2 years)
• Data Entry (2 years)
• Computer Literacy (10+ years)
• Customer Service (10+ years)
• Home Care (2 years)
• Meal Preparation (2 years)
• Dementia Care
• Developmental Disabilities Experience (3 years)
• Order Entry (1 year)
• Clerical Experience (5 years)
• Application Support
• Government entity (1 year)
• From 2005-2010 I worked in the insurance business as a commercial account Manager (5 years)
• Order entry
• Account management
• Cash handling
• Cisco Finesse (3 years)
• Cisco Jabber (3 years)
• Typing
• Clerical experience
• Customer service
Certifications and Licenses
Drivers License
CPR Certification
First Aid Certification
Additional Information
Typing skills
People person
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