Facilities Manager Senior Management
Resume:
Sue Vgir
*****@*****.***
SUMMARY:
As part of the People & Workplace team with people management experience has the passion and the drive to ensure that the objectives that reflects the success and culture of the organization by performance. Have pretty good years of experience, by taking the ownership of the tasks to execute of expanding Workspace needs. Training and educating the team and responsible for ensuring that the space continues to be one of the best places to work.
SKILLS:
Operating Systems: Windows XP, MS Office,
Software: email tools (as Outlook, Google calendar, Google Workspace -PM tools proficiency, Building link, Yardi, Lawson, G-Suite, Outlook, ServiceNow, Slack
PROFESSIONAL EXPERIENCE:
IT Consulting Company Jersey City, NJ
Sivisoft Oct 2022 to Current Corporate Facilities Manager as Consulting Services
Acting as a Single Point of Contact for all the Facilities issues in New York and Overseas.
Around 7 direct Reports in facilities dept, corporate services and/or office management role at a corporate office of at least 400 professional employees onsite
Ensure that employees and guests arrive to a professional atmosphere at all times; maintain an active presence at reception throughout the day.
Develop facilities strategies that enhance the user experience in offices while maintaining cost effectiveness.
Oversee all facilities including our headquarters as well as remote coworking and direct lease facilities.
Create a coworking and hybrid strategy to ensure that all staff have a good working experience regardless of location.
Gather metrics regarding space utilization, forecasted needs, costs and staff sentiment regarding the office experience.
Partner with IT, the People Team, executive assistants and others to ensure conference rooms are set up appropriately for visitors and that the right set up is available (technology, seating etc); maintain professional appearance of conference rooms throughout the day.
Streamline the use of office management tools by all staff to reduce contention for shared resources and better understand how our facilities are being used.
Managed any required build outs, remodels, facilities-related equipment purchases, and services required in offices.
Oversee the office management team at NYC office. This includes managing our cafeteria, office products, and other consumables in our facilities as well as cleaning and periodic maintenance actions.
Having an opportunity to grow the facilities management function in a fast-growing tech company. Has exposure to new and interesting problems and supported the senior leadership
Measured the office facilities’ environmental impact and explore ways to make our spaces more environmentally sustainable
Worked with senior leadership to optimize team placement, manage growth in individual teams, and ensure facilities and office related team needs are met.
Manage supply ordering to maintain supplies in our kitchen as well as handle orderingweeklycompany lunches and food/beverage orders for internal company events like town hall. Maintaining the office according to the OSHA Standard
Managed office operations and delivered a high level of client service in an employee-centric environment.
Has experience managing a small team as well as have managed external vendors and their staff.
Has organized, prioritized, and problem solve while having a keen eye for attention to detail
Has experience partnering with other cross functional teams to plan, organize and execute small office events as well as larger company functions; teamwork is important to you.
financially resourceful and can figure out ways to maximize budgets and negotiate with service providers to produce a win-win outcome.
Multifamily Residential Property, NY(Family Owned)Oct 2018 to Current Part TimeG-Suite, Outlook, ServiceNow, Slack
Facilities Office/Property Manager
●Operating the properties within established financial guidelines and budget
●Ensuring physical space needs and exceed established property standards, including supervision of maintenance staff
●Assuring occupancy is maintained at established levels
●Reviewing delinquent accounts and taking required action
●Making sure that resident' requests are responded to in a timely, efficient, and courteous manner. Make sure the tenant leases are updated
●Rent collections first of every month and depositing in bank and updating the data in the property management software
●Any delinquency in the rent payment issuing three-day notice followed by eviction process
●Coordinating with the maintenance persons for the necessary repairs
●Revenue Management
●Getting quotations from contractors, negotiating the rates, hiring them and oversee their work and make sure the project is completed within the deadline
Non-Profit Organization in NYC, NY Oct 2017 – Oct 2018
Facilities Manager (long-term contract ended)
●Responsible for daily operations with in the Residential Rental Property
●Has Good Customer Service and Property Management experience.
●Supervision of 20 or more employees reporting directly.
●Managing administrative duties: overseeing building staff, order/purchase supplies, and interaction with vendors, contractors, city agencies and residents.
●Manage financial: process payroll, invoices Manage work order requests.
●Responsible for overseeing/hands-on apartment preparation/turnovers to bring to market ready condition.
●Supervise/inspect move-in/move-out of apartments.
●Responsible for assisting in apartment leasing, i.e. meet and greet broker, perspective residents, conduct interviews, and prepare lease paperwork.
●Contact applicable public service response organizations (Fire Dept., Police, EMS, etc.) in case of emergencies as well as alerting Property Owner & Management.
●Supervise residential work service requests
●Manage the daily work order requests and act immediately on a priority basis.
●Using the Building link system for the work order list, pulling up the reports, tenant complaint list etc.
●Incident Reporting
●Manage daily relations with on-site commercial properties.
●Regularly check the DOB website for any violations.
●Proactively work on the cost optimization and capital improvements for the building.
●Checking for the renewal of license for Boilers, Sprinkler, elevator etc.
●Keeping the documents for the NYC Department of Building for Inspection.
Computech Computers, Queens, New York Jun 2014 – Oct 2017
Workplace Facilities Manager
●Day to day Administrative duties to run the office Operation smoothly.
●Build beautiful, wonderful work spaces for employees.
●Ensure efficiency is built into work spaces so that employees can do their best work.
●Ownership of key Workplace domains, ensuring seamless day-to-day operations within our New York regional headquarters
●Address & solve facilities related tickets within SLA while identifying opportunities to operate more efficiently
●Enhance employee experience by collaborating with People Experience, Internal Events & other key stakeholders
●Plan, coordinate and execute office maintenance activities with both Property Management & external vendors
●Help plan and execute any facility related project such as office events for our employees, partners and guests; arrange company storage; liquidation; sustainability initiatives etc.
●Monitored and operated facilities systems, such as; physical security, HVAC, MEP while providing a timely response to any office emergency situations, including outside of normal business hours
●Manage relevant vendor relationships and assist in sourcing additional/alternate partners as needed
●Engaging with employees and stakeholders to coordinate facilities related projects
●Has Innovative mindset to create or improve upon existing procedures in order to streamline operations
●New hire induction with coordination of HR Dept.
International IT consulting company, New York, NY Jun 2011 – May 2014
(Mphasis Corp)
Workplace Facilities Manager
●Ensure day to day facility operations are at agreed performance levels
●Stake holder management, communicate with business leaders on the overall operation status and service Levels.
●Work with overseas support function team to manage day-to-day operations, implement cost savings and service improvement strategies, initiatives.
●Ensure Health, Safety, and Security standard
●Vendor relationships and hospitality Management
●Overlook programming of in-office events across all offices.
●Work with landlords on new leases and extensions of existing ones.
●Source serviced offices where appropriate.
●Manage fit out of new offices and/or lead office renovations at every scale.
●Prepare monthly Expense, Occupancy, and OpEx reports as Budget savvy.
●Working for business operations, corporate hospitality, property management
● Space management and programming experience
●Monitoring the CCTV cameras by coordinating with the vendor DGA.
●Managing the access control system cards issuing, activation and deactivation for both office and the building cards.
●Oversee the cleaning staff and ensure that all is under OSHA compliance
●Knowledge of SAP &YARDI software. .
●Proactively prepare for hurricane and other weather-related disasters.
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Realty Inc Apr 2009 - May 2011
Assistant Property Manager/Facilities
●Lead a team of 15 company employees
●Worked closely with owners and third-party vendors to ensure timely delivery of services
●Obtained and compared quotes for maintenance and repair work
●Managed the database and cash flow reports for the rental properties
●Managed and updated databases for the rental properties
●Handled repairs and maintenance issues and Conducted regular property inspections
●Kept track of all rent payments, deposits, late fees and, failure to pay issues
●Made supervision of all office administration, groundskeepers and maintenance crew
●⃰Took care of all tenant complaints, concerns, questions and requests on a daily basis.
Turing Consulting Inc Technologies, NJ May 2006 – Mar 2009
Facilities Office Manager /HR
●Schedule internal and external meetings, interviews and conference calls
●Process expense reports and prepare outgoing correspondence...
●Day to day office operations for the smooth running of office
●Maintain client mailing lists
●General maintenance of office and order stationery.
●Taking care of the repairs and maintenance for the office by coordinating with the building supervisor and also for the fire drill test conducted.
●Dealing with various vendors for the quotations and negotiating for the best price.
●Maintain Petty cash for the office expenses and preparing expense report for it.
●Maintain employee time records and vacation/sick day schedules.
●Taking care of the Benefits and compensation of the Employees
●Making Hotel bookings for the consultant from overseas and other staff.
●Taking care of Guest House for the people coming from Overseas.
● routine repairs and maintenance for the guest house is done weekly.
●Interacting with the landlord for the lease of office and guest house.
●Dealing with the Vendors for the Invoice, all Accounts receivable payable.
●Helping new hire with the documents.
EDUCATION:
●B.S in Business & Facilities Management
●Diploma in Computer Applications
●Diploma in Software Testing QA, Jersey City, NJ
CERTIFICATIONS:
●Certificate in Property Management CUCS Manhattan, NYC 2018
●Certificate in Human Resource Management from Essex County College, Newark New Jersey, Dec 2006
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