Silvana Marchetti
EXPERIENCE
Kowloon Restaurant, Saugus, Ma — Lottery attendant
May 2015 - PRESENT
Putting through customer bet slips and cashing out winning tickets,
balance cash drawer at end of shift.
City of Revere, — School crossing guard
August 2021 - September 2021
Watch for traffic while crossing children and adults to school and to keep
them safe.
Instacart food delivery, Boston, Ma — Grocery delivery
January 2015 - April 2015
Pick up customer orders from select super markets and deliver in a timely
manner.
East Boston Savings Bank, Winthrop, Ma — Teller
October 2004 - May 2015
Assisting customers with their transactions, putting through cash
deposits and withdrawals, paying loans, balance ATM machine, put
through night deposit bags, answer customer questions regarding their
accounts, participate in any and all bank activities (walking the Columbus
Day Parade, Christmas auction, sales rally).
East Boston Savings Bank, East Boston, Ma — Operations
dept/Checking accounts supervisor
1988 - 1999
On a daily basis I would do returns in checking accounts transacting with
the returns company. Interact with the Federal Reserve Bank conducting
fraud and forgeries. I was in charge of four employees in my department
I did reviews and dealt with any controversy. Managing schedules,
rewrote SOP’s for the checking accounts procedures, put holds on
accounts, answer customer phone calls and assist branch managers with
uestions, and assist customers their banking needs.
Lut: S
126 Patriot Pkwy
Revere, Ma 02151
**********@***.***
SKILLS
Extremely organized
Managing conflicts
Excellent customer
service
Reliable
Committed, and always
willing to help/fill in
Attention to detail
Strong leadership ability
Versatile and dilogent
LANGUAGE
Fluent in Italian
EDUCATION
Revere High School,
Revere, Ma — Diploma
Graduated 1984
New England Bank
Institute, Bank operations,
Location - Boston, Ma
Northsore Community
College, Location -
Beverly, Ma
Culinary arts program