Patient Care Store Manager, Pharmacist
Resume:
JAMES
MOSS
********@*******.***
Erie, MI 48133
Accomplished Pharmacist with a proven track record at CVS Pharmacy, enhancing patient care through expert medication dispensing and personalized patient counseling. Skilled in pharmacy automation and fostering team development, significantly improving operational efficiency and patient satisfaction. Holds current Ohio and Michigan pharmacy licenses, demonstrating a strong blend of technical proficiency and interpersonal skills. Highly adaptable Pharmacist delivering medical assistance and support to patients in busy, pharmacy environment. Intelligent and personable professional with wide-ranging knowledge of medication ingredients, indications and contradictions. PROFESSIONAL SUMMARY
CVS Pharmacy - Staff Pharmacist
Lincoln Park, MI • 02/1995 - 07/2024
Thrift Drug - Assistant Store Manager/Pharmacist
Zanesville, OH • 06/1993 - 01/1995
WORK HISTORY
• Effectively resolved insurance rejections and other billing issues. Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
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Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
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Provided medication therapy management to patients using Outcomes and Mirixa.
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Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
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Recommended OTC devices or medication options to help mitigate individual symptoms.
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Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
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Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
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Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
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Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
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Rotated merchandise and displays to feature new products and promotions.
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Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
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Walked through store areas to identify and proactively resolve issues negatively impacting operations.
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Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
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Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
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SKILLS
• Drug utilization review
• Pharmacy Automation Systems
• Medication Dispensing
• Patient Counseling
• Prescription Verification
Prescription drug interaction
assessment
•
Retail pharmacy procedure
knowledge
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• Drug Interactions Monitoring
• Prescription drug labeling
• Patient Relations
• Inventory maintenance system
Medication inventory
management
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• Pharmacy automation
• Educating patients
Medication dispensing and
immunizing
•
• OTC Recommendations
• Staff Training
Current Ohio and Michigan
pharmacy license
•
• Verifying orders
• Patient Education
University of Toledo
Toledo, OH • 06/1993
Bachelor of Science: Pharmacy
EDUCATION
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