Customer Service Digital Media

Ashton Li

San Francisco, CA ***** 415-***-**** ***********@*****.***

Portfolio: https://sites.google.com/view/ashtonli-portfolio/home?authuser=4 EDUCATION

San Jose State University Aug 2020 - May 2024

BFA Digital Media Art

● GPA: 3.912, Summa cum laude

EXPERIENCE

Freelance Designer, San Francisco, CA Nov 2022 - April 2023 Independent art commissions

● Specialized in photo and image manipulation using Adobe Photoshop and Adobe Bridge

● Communicated and worked with clients online to submit proposed work in a timely manner Community Management Intern, Walgreens - San Francisco, CA May 2022 - Aug 2022

● Shadowed district and store manager to engage in store and customer service management

● Analyzed store financial & performance data and created action plans

● Provided excellent customer service and support and resolved any conflicts Graphic Design Intern, Okta, Inc. - San Francisco, CA Jul 2019 - Aug 2019

● Created graphics and designs for company use in slideshows and PDFs

● Coordinated with members in local headquarters, as well as out-of-state office members

Present drafts, edits, and final designs through in-person and virtual meetings EXHIBITIONS

● Byte Me, BFA Digital Media Art Group Show, Hammer Theatre, SJSU, San Jose, CA. April 2024

● Superlative Sites, Student Gallery 5, SJSU, San Jose, CA May 2023 SKILLS

● Photo editing and manipulation

● Video editing

● Adobe Creative Cloud

Photoshop, Illustrator, Premiere Pro, After Effects, Lightroom

● 3D modeling and rendering in Blender

● Google Workspace

Drive, Docs, Slides, Gmail, Sheets

● English (fluent), Cantonese (proficient), Mandarin (intermediate)

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