Operations Manager Food Safety
Resume:
Breionna Copeland
Operational Manager
Detroit, MI 48235
*********@*****.***
Friendly prepared Foods, Team member skills in food safety and observant of all sanitation guidelines and regulations. Dedicated employee helping promote sales through positive customer engagement and giving out food samples. Pursuing a position in a established organization where attentiveness and enthusiasm are highly sought.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Operations Manager
FedEx Ground-Detroit, MI
January 2020 to January 2024
• Yard Switcher-1 year experience
• Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory yard
• Performs trailer switches defined as hooking and moving a parked trailer from the yard to a load/unload door or hooking and moving a trailer from a door to Assistant Manager
Tim Hortons-Detroit, MI
November 2012 to November 2020
• Oversaw daily opening and closing procedures and helped to optimize daily operations
• Improved customer satisfaction and sales by working with the store manager and colleagues
• Assisted in store opening by setting up office and cash registers
• Hired, trained, evaluated and task associates and management staff
• developing ionization system for financial reports, schedules, inventory control and merchandising Deli Clerk
Parkway Foods-Detroit, MI
June 2013 to November 2014
• Maintain work areas clean, neat, sanitized manner according to requirements
• observed key food safety procedures by making sure that cold and frozen items are stored properly and at the appropriate temperatures
• Answered telephone inquiries about available menu items, products and services
• Educate quest on daily specials and menu offerings Supervisor
Alabama Style Chicken
August 2012 to April 2013
• responsible for preparing food, assisting customers, answering the telephone, keeping areas neat and clean and making sure all condiments are stocked
Cashier work
Sneaker Station
2010 to 2011
Responsible for inventory, packing and shipping, assisting customers, as well as keeping everything neatly
stocked.
Receptionist
• Calling parents about free tutoring, taking messages, answering the telephones, greeting clients, schedule
appointments and keeping files up to date.
Customer Service Representative
2009 to 2009
to 2009
responsible for assisting management with stocking store merchandise as well as assisting customers with store request.
Bally's Total Fitness
2008 to 2008
Custodial work that consist of cleaning locker rooms, wipe machines down, mop floors and dump trash. Education
High school or equivalent
Eastern Michigan University - Ypsilanti, MI
2008 to 2010
Skills
• Customer Relations (5 years)
• Inventory Control (5 years)
• cleaning and sanitizing (4 years)
• Cash Handling (10+ years)
• safe food handling (4 years)
• Problem Resolution (8 years)
• multitasking and prioritization (8 years)
• Inventory
• Management
• training
• Sales
• Scheduling
• Inventory Management
• Customer Service Skills
• Merchandising
• Food Safety
• Store Management Experience
• Driving
• Load & unload
• Training & development
• GPS
• Customer service
• Cash handling
• Assembly
• Cash register
• Restaurant experience
• Hospitality
• Tractor-trailer
• Truck driving
• Communication skills
• Front desk
• Guest services
Assessments
Attention to detail — Proficient
July 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Cleaner fit — Proficient
July 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate