Property Management Social Media

Summary

Recently Sold Residential Property Management business with over 30 years of experience looking to continue a career in an online remote position, or hybrid position. Bringing planning and problem-solving abilities to the table and focused on maximizing resource utilization to support scalable bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Skills

Relationship Building

Work Planning and Prioritization

Employee Training

Cost Control and Budgeting

Resources Allocation

New Business Development

Issue Resolution

Business Planning

Strategic Decision-Making

Staff Management

Risk Mitigation and Management

Verbal and Written Communication

Talent Allocation

Cost Analysis and Savings

Quality Assurance

Sales Strategics

Goal Setting

Business Leadership

Human Resources Oversight

Process Improvements

Recruitment and Hiring

Performance Assessment

Financial Statement Review

Employee Motivation

Administrative Management

Assignment Delegation

Management Team Building

Policy Development and Enforcement

Staff Scheduling

Records Organization and Management

Operations Oversight

Department Oversight

Program Optimization

Decision Making

Cost Reduction

Training Management

Problem Anticipation and Resolution

Customer Service Management

Staff Development

Budget Control

Experience

BUSINESS OWNER 08/2012 - 11/2022

TMKenny Property Services LLC - McLean, VA – Residential Property Management Developed business from ground up and prepared records and operations for smooth handover to new owners. Interviewed, trained and supervised employees.

Resolved issues quickly through meticulous research and quick decision-making. Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.

Supervised company social media and marketing efforts to expand brand awareness and attract new customers. Managed operations budgeting, accounts payable and accounts receivable and payroll. Reconciled daily sales, prepared bank deposits and assessed financial transaction reports. Promoted business on social media platforms to maximize brand identity and generate revenue. Kenny

Kept records for production, inventory, income and expenses. Mentored and trained new hires on sales techniques and customer service procedures. Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.

Kept up-to-date on regulatory changes affecting business operations. Improved company's quality and productivity by streamlining systems and processes. Determined pricing for products or services based on costs and competition. Analyzed financial statements and trends to manage cash flow and make business decisions. Formed and sustained strategic relationships with clients. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Delegated work to staff, setting priorities and goals. Created effective business plans to focus strategic decisions on long-term objectives. Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships. Implemented successful business strategies to increase revenue and target new markets. Completed lease applications and verifications, notifying prospects of results. Handled resident complaints and expedited maintenance requests. Worked with on-site and remote service providers to support tenants requesting accommodations. Updated tenant and unit information to keep current in housing database. Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits. Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties. Coordinated with maintenance and contractors to promote timely turnovers after move-outs. Collected monthly assessments, rental fees, deposits and payments. Responded to tenant maintenance requests according to agreed conditions for building functionality. Oversaw and monitored preventative maintenance and energy management inspections and programs. Built relationships with service vendors and submitted associated billing statements. Solicited and analyzed bids for repairs, renovation and general maintenance. Inspected properties regularly to identify deficiencies and schedule repairs. Facilitated tenant paperwork processing and verification. Exercised direct supervision over property staff.

Drafted and monitored budgets for overall maintenance and operations. Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations. Met with prospective tenants to show property and assess applications or sign leases. Collected rent from tenants to pay maintenance and repair costs and other expenses. Investigated and resolved property complaints and violations to foster pleasant living environment for residents. RESIDENTIAL PROPERTY MANAGER 06/2007 - 08/2012

Real Property Management - Rockville, MD

Managed 247 individual properties and addressed all tenants' issues. Worked with on-site and remote service providers to support tenants requesting accommodations. Solicited and analyzed bids for repairs, renovation and general maintenance. Completed lease applications and verifications, notifying prospects of results. Coordinated with maintenance and contractors to promote timely turnovers after move-outs. Updated tenant and unit information to keep current in housing database. Collected monthly assessments, rental fees, deposits and payments. Inspected properties regularly to identify deficiencies and schedule repairs. Responded to tenant maintenance requests according to agreed conditions for building functionality. Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties. Oversaw and monitored preventative maintenance and energy management inspections and programs. Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations. Built relationships with service vendors and submitted associated billing statements. Handled resident complaints and expedited maintenance requests. Facilitated tenant paperwork processing and verification. Exercised direct supervision over property staff.

Met with prospective tenants to show property and assess applications or sign leases. Investigated and resolved property complaints and violations to foster pleasant living environment for residents. WARRANTY MANAGER 07/2005 - 07/2007

Kettler Management - McLean, VA

Recruited and trained new employees to meet job requirements. Reviewed completed work to verify consistency, quality and conformance. Remained calm and professional in stressful circumstances and effectively diffused tense situations. Analyzed business performance data and forecasted business results for upper management. Evaluated individual and team business performance and identified opportunities for improvement. Planned and led team meetings to review business results and communicate new and ongoing priorities. Organized team activities to build camaraderie and foster pleasant workplace culture. Produced thorough, accurate and timely reports of project activities. Created and managed budgets for travel, training and teambuilding activities. Proposed or approved modifications to project plans. Resolved customer inquiries and complaints requiring management-level escalation. Assigned work and monitored performance of project personnel. Delegated work to staff, setting priorities and goals. RESIDENTIAL PROPERTY MANAGER 03/2000 - 05/2006

Professional Property Management & Sales - Annandale, VA Managed over 400 properties and addressed all tenants' issues. Worked with on-site and remote service providers to support tenants requesting accommodations. Solicited and analyzed bids for repairs, renovation and general maintenance. Completed lease applications and verifications, notifying prospects of results. Coordinated with maintenance and contractors to promote timely turnovers after move-outs. Updated tenant and unit information to keep current in housing database. Collected monthly assessments, rental fees, deposits and payments. Inspected properties regularly to identify deficiencies and schedule repairs. Responded to tenant maintenance requests according to agreed conditions for building functionality. Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties. Oversaw and monitored preventative maintenance and energy management inspections and programs. Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations. Built relationships with service vendors and submitted associated billing statements. Handled resident complaints and expedited maintenance requests. Facilitated tenant paperwork processing and verification. Exercised direct supervision over property staff.

Met with prospective tenants to show property and assess applications or sign leases. Collected rent from tenants to pay maintenance and repair costs and other expenses. Investigated and resolved property complaints and violations to foster pleasant living environment for residents. Education and Training

US Air Force Community College - Illinois City, IL

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