Warehouse Associate Customer Service

Shannon Wheeler

Seat Pleasant, MD *****

*************@*****.***

+1-202-***-****

Reliable and organized experience warehouse associate with strong attention to detail and accuracy. Adept at working effectively unsupervised with or without a team. Eager to apply strong work ethic with excellent communication and commitment to help optimize warehouse productivity, and boots customer satisfaction.. Work Experience

Warehouse Associate (Adecco Temp)

Factory Motor Parts

Upper Marlboro, MD

October 2023 to June 2024

• Collaborated with team members to complete daily tasks in a timely manner

• Followed all safety protocols and procedures while working around machinery or handling hazardous materials

• Communicated effectively with supervisors regarding any issues or concerns related to inventory operations

• Efficiently organized and maintained inventory in accordance with company standards

• Received, inspected, and documented incoming shipments of products

• Maintained a clean and organised work area, promoting safety and efficiency

• Assisted in conducting physical inventory counts to reconcile stock levels

• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation

• Put away

• Making space on shelves to put up inventory

Vault Teller

Payment Alliance International-Laurel, MD

January 2022 to July 2023

• Verify bank deposit

• Prepare cash shipments and connect money from one place to another

• Checking liability in and out of the faculty

• Processing the liability

• Packing out liability

• Separate and load liability on different routes

• Maintaining the liability inventory

• Preparing liability for delivery

• Some data entry

• Maintaining records

• Screening documents, forms, and letters

• Assigning loader/messenger to a route

• Track loaders/ messengers while they are out on route

• Coin inventory

• Counting back Residuals

Sales Associate/ Teller

ACE Cash Express-Washington, DC

September 2019 to November 2021

• Answered incoming calls

• Cashing handling

• Check Cashing

• Currency inventory

• Conducted credit card transactions through POS System

• Educated customers about products available to them

• Suggest various products that's better for them

• Provided pleasant customer service

• Maintained a clean service environment

Merchandiser

Hallmark-Washington, DC

October 2017 to September 2019

• Stocking

• Straightening

• Replenishing

• Tracking inventory or Hallmark

• Building Hallmark fixtures

• Moving card departments

• Installing new stores

• Department remodels

• Scanning in inventory

Head Cashier

CVS PHARMACY-Washington, DC

June 2006 to September 2019

• Customer service

• Help with inventory count

• Cycle count

• Ringing on the register

• Counting down the drawer at the end of my shift

• Getting change from the change drawer for other cashiers

• Counting the deposit

• Given voids and refund

• Loading prepaid card

• Money orders

• Money gram

• Stocking

• Counting down the self-checkout machines at the end of the night. Education

High school

Ballou Senior High School - Washington, DC

September 2000 to June 2004

Skills

• Customer Service

• RF scanners

• Mobile devices

• Heavy lifting

• Planograms

• Cash register

• Merchandising

• Retail sales

• Office management

• Communication skills

• Load & unload

• Time management

• Warehouse experience

• Cash Handling

• Basic Computer Skills

• POS

• Planograms

• Pricing

• Inventory Control

• Basic maths

• Banking

• Microsoft Access

• Records management

• Analysis skills

• Data collection

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