Supply Chain Account Manager

Monica Crequé

**** ****** **** **

Decatur, GA **035

404-***-****(c)

SUPPLY CHAIN LEADER

Develop, Lead, Replenishment Planning and Inventory

Resourceful business savvy professional with more than 13 years of success in replenishment, planning, purchasing, inventory management, logistic and strategic sourcing operations. Devoted to customer experience and process improvement for vendors. Six years of customer facing interaction to develop, sell and negotiate on raw materials and supply chain processes. Proactive business person able to identify ways to reduce expenses without compromising quality. Effective team member and consensus builder who can promote best practices among cross-functional teams. Eager to leverage professional expertise and advanced training to drive optimal business results.

CORE COMPETENCIES

Supply Chain Mgmt

Project Mgmt

Logistics Planning

Inventory Mgmt

SAP experience

Process Improvement

Replenishment Mgmt

Forecasting Mgmt

EDUCATION: CENTRAL STATE UNIVERSITY Wilberforce, OH

May 1988 Bachelor of Science Computer Information Systems

EXPERIENCE:

Kids 2

Replenishment Analyst / Inventory Specialist

April 2020- July 2024

•Strategize on replenishment through current and historical trends analysis to maximize sales, inventory turns and gross margin.

•Handle product transitions, develops run-out plan

•Handles fulfillment of backlog, providing recovery dates of fulfillment

•Develop replenishment

•Analyze replenishment titles historical trends to adjust system settings for store inventory.

•Track sales to generate sales history and order consumption and Demand Planning data with Replenishment Specialist to cover unexpected rate of sales changes

•Understand current trends and future plans, adjust inventory and order strategy with field and regional teams.

•Recognize and execute enhanced inventory practices with replenishment team members.

•Direct customer service on decisions relating to expediting product and data changes to prevent out-of-stocks.

•Implement replenishment plans on stack-outs, end caps, POG and weekly “Hot Sheet”.

•Support VMI manager to formulate entry and exit strategies key drive items.

•Analyze inventory to increase or decrease projections based inventory levels.

•Handle proper safety stocks at Stores and Distribution Center.

•Place promotional products’ orders and allocate to stores on sales performance and inventory levels.

•Ensure product availability during ad break by reviewing ad proofs.

•Support advertising efforts by assuring 100% stock availability in stores.

•Use supply chain strategy to optimize sales and inventory effectiveness for every item.

•Participate in meetings by offering replenishment related information.

3LTshirts, LLC

Jan 2016 -Current

Owner

•Design and Produce custom made t-shirts.

•Manage invoice distribution and payment Collections.

•Schedule and prioritize events for vending. Maintain accounting records.

•Manage t-shirt and materials inventories. Manage supply and materials spending.

•Manage website for accuracy and update order completions.

•Manage orders fulfillment and replenishment

The Kroger Corporation

Dec2016 - May 2017

Customer Services Specialist (Inventory)

•Managed the in-store Customer Service Desk.

•Handled product quality complaints

•Assisted in developing store replenishment process

•Performed numerous currency transactions.

•Ensure all transactions balanced daily.

•Reviewed excess and shortages to ensure correct external orders from third party were correct

•Solve customer complaints within the guidelines of the company’s policies.

•Perform Western Union money transactions

•Follow all guideline selling and cashing money orders

•Review all required documents for content validity

•Manage store inventory and vendor replenishment

•Handle product returns

The Coca-Cola Company

Feb 2009 – Oct 2015

Performance Management

Metrics Analyst

•Compiled data for reports measuring job performance, spend, revenue, time management and company policy compliance.

•Analyzed data and made recommendations regarding process inefficiencies, potential police gaps and revenue positioning against set targets.

•Maintained centralized metrics website

•Served as Key Administrator for (CVENT) event managing tool

•Provided analytical explanations to metrics that failed to meet goal

•Developed and maintained metrics-based dashboards for Coke Studios

•Provided guidance and professional insight into decision making processes of identifying meaningful metrics and year over year target setting

•Created automated processes, providing job duties efficiencies to employees

•Created and maintained departmental dashboards and individual performance scorecards

*SPECIAL PROJECTS

Responsible for reviewing the existing AV (MCARS) submission process and recommending new

time and cost-efficient processes using Excel formulas and current SAP procedures. Trained (5)

users on newly implemented processes.

Travel Management

Feb 2008 -Jan 2009

Scheduling and Logistics Center

Logistics Coordinator

•Instrumental in developing a test Logistics Scheduling Center which was primarily responsible for providing a seamless process for scheduling interviews, travel and hotel accommodations candidates.

•Develop logistic routes and rates for travel

•Developed standardized scheduling processes using process flowcharts

•Developed Scheduling Center standardized communications (i.e. emails and PeopleClick triggers).

•Trained clients on new processes

•Provided variance reviews on average cost increases

•Scheduled interviewing candidates for 6 months to test center efficiencies

•Set-up intercontinental Teleconferences

•Book air, hotel and ground transportation accommodations

•Reconciled Corporate P-Card transactions

•Reconciled Corporate American Express BTA accounts

•Managed American Express gift cards

•Submitted monthly MCARS transactions for departmental bill-backs

Purchasing & Cash Management

July 2000 -Jan 2008

Accountant III (Corporate and North America Accounts)

•Maintained 15 plus accounts for both our Corporate and North America divisions

•Investigated and collected overdue balances on vendor accounts.

•Reconciled The Coca-Cola Company’s Corporate American Express Account.

•Processed incoming payments ensuring correct coding and fund allocation

•Compiled and reported Controls & Analysis metrics

•Develop reporting to alert on gaps in accounts vs projections

•Responsible for paying CCDC employee’s Corporate American Express Charges

•Researched and Reissued rejected ACH, EDI payments

•Monitored Vendor Master File ensuring P&CMS sole imputing and ownership

•Responsible for recovering $4.2 million in expired debts

•Initiated manual check process

•Revamped entire BTA reconciliation, decreasing processing time from 7 days to 1 day with 100% accuracy rate

•Maintained spreadsheets updating debt collection process

•Reconciled several G/L accounts

•Performed payment run in SAP which updated system and initiated check printing

Lead Accounting Assistant

July 1998 -July 2000

•Performed up-front auditing of employee travel expense reports ensuring compliance with The Coca-Cola Company Travel and Entertainment policy. Imputed time sensitive expense reports.

•Maintained expense report tracking log, assisting Customer Service improving timely and efficient information to employees.

•Served as SME Subject Matter Expert and initial contact person for all expense report related inquires.

•Processed 800 to 1000 expense reports weekly

•Handle financial review vs financial forecast

•Reconciled employees expense reports to ensure system completion

•Trained (6) employees and contractors on the expense report processing polices and procedures

•Developed an email communication tool, which decreased the processing time by 98% on expense containing errors

•Complied weekly, monthly and yearly statistical reports for department heads

•Served as Business Readiness Coordinator for SAP rollout

•Managed IRS gift reporting project

•Developed skill set of Sr. Accountants to subsequently assume my position

•Served as SME on The Coca-Cola Company’s Travel & Entertainment Policy

•Managed workflow ensuring timely auditing of employee expense reports

•Performed SAP system payment runs and update postings

•Performed G/L JV for inter-company charges

•(Direct Pay)

Responsible for processing direct pay invoices. Transferred vendor information from RUMBA to invoice assisting outside date entry facility (ISI). Responsible for keying manual, tax, special handling applications travel and customer services miscellaneous requests.

SKILLS:

Microsoft Word, Excel and PowerPoint, Access, OE Certificated, Resumix Tracking System, Statistical Analysis, Freelance for Windows RUMBA, SAP, JD Edwards, PeopleClick, Point Man, Smoothie, Tableua, Power BI

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