PROFESSIONAL SUMMARY
Experienced HR Specialist with a proven track record at the Federal
Emergency Management Agency, adept in multi-state payroll processing and staff supervision. Leveraged strong analytical skills to resolve complex issues, ensuring compliance and effective cross- functional team communication. Excelled in high-pressure environments, demonstrating top-notch organizational abilities and a commitment to accurate, timely payroll management. EXPERIENCE
Payroll Administrator
March 2020 - Present Federal Emergency Management Agency, Remote
Payroll/HR Specialist
April 2017 - July 2021 People Creating Success, Newbury Park, US
• Supervised 225 staff throughout California
Responsible for the administration and documentation of all salaries, wages, incentives, bonuses, deductions (i.e., payroll taxes, garnishments, 401k, social security, benefits, etc.)
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Generates pay data reports as requested; collaborated with other departments as needed; identify, research, and resolve issues related to
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Provides advice, and training, consult with team lead and staff on, the procedure of documenting programs, and legal rights for FMLA, PDL, CFRA, and LOA options of how to return to work or alternative work-related and the process
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Assist management with HR functions/projects, including recruitment, employee relations,
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Take on problems, collect information, and Maintain documentation to assist Human Resources management or legal representation in making decisions regarding LOA cases
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Compiled statistical reports, statements and summaries related to pay and benefits accounts and submitted to appropriate departments.
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Provided information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.
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CONTACT
**********@*****.***
Santa Paula, CA 93060
SKILLS
Strong analytical and problem-solving
skills
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Ability to work with cross-functional
teams and communicate effectively
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Excellent communication skills, both
verbal and written
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Works well in a high-intensity, high-
pressure environment
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Conduct personnel investigations,
provide guidance and training to
management, and assist in the overall
administration
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Maintained strong organizational and
time-management skills, with the
ability to prioritize tasks and meet
strict payroll deadlines with a high
degree of accuracy
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SUZANNE FERNANDEZ TROOLINES
Program Manager
April 2007 - June 2017 VC Behavioral Health, Ventura, US
• Supervised 300 staff and Clients
Extensive experience in processing multi-state payroll for a large workforce, including calculating and entering payroll data, and ensuring compliance with federal, state, and local laws
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Enrolled and onboarded new employees into HRIS labor relations, recordkeeping/administration, project management, and employee
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Managed and tracked leaves including family, medical, personal, and workers comp claims
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Respond to employee complaints, conduct personnel investigations, provide guidance and training to management, and assist in the overall administration
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Maintained strong organizational and time-management skills, with the ability to prioritize tasks and meet strict payroll deadlines with a high degree of accuracy. Working on Excel, Word, and Oracle, and ADP.
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• Supervised 125 staff members
Collaborated with the HR team to maintain accurate staff records, resolve payroll discrepancies, garnishments, and wage changes, and verify retro pay and staff injuries on site.LOA/FMLA
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Prepared payroll reports and provided payroll-related analysis to management
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Conducted periodic audits to ensure compliance with state and federal laws
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• Safety coordinator, all functions of the building were in code Including but not limited to fire laws, HiPPA regulations, and proper licensing
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Plans and promotes company-wide benefits initiatives such as open enrollment, information webinars and meetings; serves as primary administrator for employee benefits and the processing of new hires, terminations, life events, reporting, etc.; performs regular audits of employee benefits, review billing reports, addressing, and resolving discrepancies.
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EDUCATION
M.S. Human Resource
January 2006
National University, CA