Claims Adjuster Customer Service
Resume:
Queen Godley
Ocala, FL *****
***********@*****.***
Dedicated worker with excellent communication, and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Authorized to work in the US for any employer
Work Experience
Claims Adjuster (Remote)
State Farm Mutual Automobile Insurance Company-Winter Haven, FL June 2023 to Present
• Request and Review Police Reports
• Interview Witnesses
• Investigating claims and establishing liability
• Dispatching tows
• Setting up rental reservations
• Making payments on claims
• Setting up salvage assignments
• Helping the insured find repair shops and setting up the appointment Property Claims Specialist
American Traditions (Remote)-Tampa, FL
September 2022 to June 2023
• Email Desk Examiners to follow up with insureds.
• Reassign claims to Desk Examiners.
• Prepare payment and denial letters.
• Enter claim payments, reserves and new claims on computer system, inputted concise yet sufficient file documentation
• Update account information for insured.
Travel Claims Adjuster (Remote)
Argo Group-Ocala, FL
November 2020 to August 2022
• Met deadlines while maintaining high-quality deliverables.
• Provided efficient and courteous service to customers at all times.
• Responded quickly to meet customer needs and resolve problems.
• Assisting customers with new/existing claims.
Claims adjuster
Express Auto Claims (Remote)-Ocala, FL
April 2021 to April 2022
• Reviewed and inspected photos of vehicle damages
• Interviewed Claimants and Named Insureds
• Reviewed and Reassigned mail task to different teams Electronic Associate
Lockheed Martin-Ocala, FL
August 2019 to November 2020
• Replaced defective components and parts, used hand tools and precision instruments.
• Participated in training and continuing education activities to stay abreast of engineering and industry advances
• Identified and resolved equipment malfunctions, working with manufacturers and field representatives as necessary to procure replacement parts.
Accounting Clerk/Customer Service Rep
Cheney brothers-Ocala, FL
March 2018 to August 2019
• Operated 10-key calculators, typewriters and copy machines to perform calculations and produced documents.
• Matched order forms with invoices and recorded necessary information.
• Complied with federal, state and company policies, procedures and regulations.
• Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
• Received, record and bank cash, checks and vouchers. Education
Licensed Claims Adjuster (6-20) General All Lines
Florida state college at Jacksonville - Jacksonville, FL September 2020
High school diploma
Forest high school - Ocala, FL
September 2013 to May 2016
Skills
• English
• Customer service Fluent
• Data entry
• Typing
• Experience using multiple screens
• Teamwork
• Attention to Detail
• Adaptability
• Ability To Multitask
• Excellent Communication
• Problem-Solving
• Time Management
• Computer skills
• Microsoft Excel
• Microsoft Word
• Customer service
• Typing
• Microsoft Outlook
• Time management
• Organizational skills
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