Customer Service Front Office

Coachella, CA ***** • 442-***-**** •

**********@*****.***

Education

Biologia, 2020

Oxnard High

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History ofkeeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers.

Creative problem-solver versed in customer service. Skills

• Payment Processing • ID verification

Product Recommendations • Credit and debit card transactions

• POS Systems • Customer assistance

Customer Service • Draw Balance

•Front office • Cash Counting

• satisfied customer service • Exterior and interior cleaning Fast Food — Coachella

• Greeted customers entering store and responded promptly to customer needs.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Worked flexible schedule and extra shifts to meet business needs.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy. Cashier, 11/2021 to 11/2022

• Restocked and organized merchandise in front lanes.

• Worked closely with shift manager to solve problems and handle customer concerns. Customer Service Representative, 11/2019 to 08/2021 OnlineLabels

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Answered customer telephone calls promptly to avoid on-hold wait times.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

English Spanish

Full Professional Full Professional

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