Sales Consultant Assistant Manager

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

BRANDON MELENDEZ

SALES CONSULTANT MANAGER

772-***-**** ***************@*****.*** Port Saint Lucie, FL 34952 Proven leader and adept communicator.

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Adaptability Creative Problem Solving

Effective Time Management Attention to Detail

Relationship Building Team Collaboration

US Bottlers & Machinery Co

Charlotte, NC June 2024 - July 2024

WAREHOUSE ASSISTANT MANAGER

Kept work area clean and organized at all times in accordance with company standards.

Moved inventory into allocated spaces within

warehouse.

Organized and stocked inventory in the warehouse

in accordance with company procedures.

Assembled customer orders and built pallets for

successful delivery.

Coordinated with other departments to ensure

timely delivery of goods.

Identified discrepancies between physical count

and system records, investigated root causes, and

implemented corrective actions.

Empire Today

Charlotte, NC October 2023 - June 2024

SALES MANAGER

Managed customer accounts and customer

relationships.

Established relationships with key customers,

providing personalized service and support.

Provided coaching and feedback to staff on an

ongoing basis in order to improve job performance. Participated in customer meetings and worked

closely with team to resolve customer satisfaction issues.

Traveled for in-person meetings with customers

and partners, developing key relationships.

Just Energy

Charlotte September 2022 - October 2023

TELESALES AGENT

Served customers with their electrical energy

needs while meeting team goals consistently

fishing the top 10 out of 125 agents

Adapted quickly to changes in technology used for

telesales operations, such as CRM systems.

EDUCATION

REFERENCES

EXTRACURRICULAR ACTIVITIES

Adhered to company policies and procedures while

handling customer complaints professionally.

Provided excellent customer service throughout

each call ensuring satisfaction at all times.

Tracked progress against key performance

indicators on a daily basis and reported results

regularly.

Keffer Chrysler Jeep Dodge RAM

Charlotte, NC April 2007 - July 2022

AUTOMOTIVE SALES CONSULTANT

Lead training sessions for new and senior sales

consultants. Provided instruction regarding

product updates and or changes.

Managed Parts Department for two years

correcting inventory issues and servicing sales,

service and the general public.

Assembled the most awarded sales team in Keffer

Jeep history, achieving record sales and the

manufacturer's highest regional ranking year over

year.

Taught CRM proficiency and proper customer care

from intro to delivery and follow-up.

Suffolk County Community College January 2006

CRIMINAL JUSTICE

State University of New York at Farmingdale January 2006 AUTOMOTIVE ENGINEERING TECHNOLOGY

Elijah Mojica — General Dynamics Electric Boat

emoNica@gdeb 6 8C098420C0

Exercise V weight training, Playing with and training my three dogs, Spanish, English

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