Customer Service Social Services

Professional Summary

Skills

Work History

KENTON MONGAMI

La Grande, OR 97850 +1-737-***-**** **.*************@*****.*** WWW: Bold Profile Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. File Maintenance Budgeting and finance comprehension Calendar Management Database Administration

Schedule Management Support Services

Heartsaver CPR AED (CPR AED) Emotional Support

Patience and understanding

Mar 2024 - May 2024

901 W Whitestone Blvd. Cedar Park, Texas 78613

Food Captain

Circle K

Ensure food operational execution are followed to maximize sales and reduce waste. Train, teach, and coach store associates on Food execution, production, replenishment, organizing, sanitation, and customer service.

Conduct and lead in store training and refresher courses on all food services programs. Conduct needs analysis and provide recommended actions based on BUQAS visits Other duties/tasks in other areas by management when necessary. Nov 2022 - Nov 2023

Koror, Palau 96940

Health & Social Services Apprentice

Palau Red Cross Society

Developed and implemented a youth-led program that empowers youth engagement with the elder population by providing psychosocial first aid, basic needs, hygiene items, and temporary safe shelters to affected elders during single-incident emergencies and national emergencies (natural disasters, pandemics)

Supported the Basic First Aid & CPR training program to accomplish strategic planning goals - to ensure safer community and school environments- by developing and disseminating IEC materials for promotion, monitored program budgets and expenses to meet quarterly financial goals, and provided logistical support through procurements, class scheduling, class setups, equipment maintenance, and printing/distribution of certifications. Built networks with various government and private agencies to improve and increase social services to targeted services including but not limited to LGBTQ+, elderly, etc. Nov 2021 - Nov 2022

Koror, Palau 96940

Administrative Services Apprentice

Palau Red Cross Society

Education

Coordinated daily administration operations to ensure quality service delivery for all programs. Gained exposure to different departments, broadening understanding of operations. Assisted in recruitment processes by coordinating job postings, reviewing resumes, scheduling interviews, and conducting reference checks as needed. Developed and executed comprehensive budget plans for annual departmental expenses. Served as liaison between departments, fostering collaboration through timely communications regarding shared resources or projects requiring inter-departmental cooperation.

Managed inventory control processes, ensuring timely procurement of office supplies while minimizing excess stock levels.

Coordinated executive travel arrangements, facilitating seamless business trips for senior leadership team members.

Organized company events including seminars, conferences, and team-building activities to promote healthy work culture.

Supervised administrative support staff, delegating tasks effectively to maintain high productivity levels across the department.

Organized and updated databases, records and other information resources. Created organized filing system to manage department documents. Mar 2020 - Nov 2021

Koror, Palau 96940

Finance Apprentice

Palau Red Cross Society

Managed accounts payable and receivable operations, ensuring timely payment processing and accurate revenue tracking.

Input financial data and produced reports using quickbooks. Prepared working papers, reports and supporting documentation for audit findings. Tracked funds, prepared deposits and reconciled accounts. Collected and reported monthly expense variances and explanations. Helped reconcile bank statements and accounts and maintain accuracy and current records.

Assisted with preparation of monthly financial statements and reports to inform management. Streamlined vendor payment processes, ensuring timely disbursements to maintain strong relationships.

Developed monthly, quarterly and annual profit and loss statements and balance sheets. Implemented new accounting processes to decrease spending and work flow downtime. Responsible for staff and volunteers timesheet and payroll. May 2017

Koror, Palau 96940

High School Diploma

Palau High School

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