Customer Service Representative
Resume:
Summer Raine Garrett
Orem, UT *****
******.*****@*****.***
WORK HISTORY
● Worked as an Administrative Professional with several years of Accounting, Bookkeeping, Customer Service and other administrative office responsibilities.
● Capable of providing Customer Service in any type of setting, and am open to new ideas and Experiences.
● Seeking a strong, growing company that has opportunities for growth, development, and room for advancement.
WORK EXPERIENCE:
GHIRADELLI PAINTING: American Fork, UT.
June 2014-October 2023
Assistant, Accounting, & Customer Service Representative:
• Assisted in a variety of office duties. Incl: mail, fax, & appointment setting.
• Answered phones while assisting Customers.
• Managed Customer Accounts and handled AR/AP and companies collections.
BETTER BUSINESS BUREAU: SLC, UT.
February 2011-December 2011
Business Relations Sales Representative:
• Contacted Utah businesses for potential BBB Accreditation sales.
• Explained BBB Accreditation sales and benefits.
• Verified company/business pre-qualification requirements.
WARNER FLEET SERVICES: WVC, UT.
December 2007-December 2010
Special Accounts/AP Representative:
• Performed accounting duties.
• Managed and kept vendor statements up to date.
• Processed invoices and entered data into accounting system.
• Performed quality customer service to vendors and customers.
• Paid vendors on a weekly basis by reconciling invoices.
• Mailed weekly checks.
WELLS FARGO FINANCIAL: WVC, UT.
November 2006-February 2007
Collections Clerk:
• Contacted customers overdue on their payments.
• Obtained payments on customer overdue auto loan accounts.
• Negotiated and resolved customer problems to bring customer accounts up to date.
• Scheduled payment dates and recovered past due amounts.
• Recognized for the highest recovery percentage.
EDUCATION:
Provo College - General Studies and Dental Courses.
University of Phoenix- Studied Business Management.
TECHNICAL SKILLS
• Microsoft Office Suite Proficient (Word and Excel).
• Experience with Oracle and QuickBooks programs.
• Internet/Web knowledgeable.
• Able to learn quickly and apply job specific programs.
• Typing speed 50-60 wpm.
• Ten key experience.
• Experienced with multi line telephone systems.
REFERENCES
References are available upon request.
Contact this candidate