Customer Service Store Manager
Resume:
Ashley B. Coleman
Wellington, FL *****
*************@*****.***
Over ten years of excellent retail sales & customer service experience. As well as managerial skills. Work Experience
Store Manager
First Coast Energy, LLP-Wellington, FL
September 2023 to Present
As store manager my duties are to hire and train suitable candidates, place orders for store deliveries, payroll, weekly schedules, back office manager’s daily paperwork, bank deposits, inventory
& merchandising.
Claims Examiner
Catalyst Solutions-Remote
February 2022 to January 2023
Ensure accuracy and timeliness of claims processing to minimize late payment interest penalties and ensure compliance with established guidelines. Apply authorizations, benefits, contracts, enrollment, and fee schedules to assigned claims Responsible for resolving a high-volume of claims edits for all lines of business. Efficiently download claims and provider information from various internet websites to update credentials.
Assistant Manager
Chevron-Wellington, FL
August 2020 to February 2022
Manage store, it’s inventory and orders. Restocking sales floor and coolers. Placing orders with merchants as well as payout for order/merchandise. End of shift safe count. Train and hire new employees. Key Holder/Manager on Duty
Goodwill Industries-Wellington, FL
June 2019 to August 2020
Sales, merchandising, organizing and accepting donations via customers and/or Goodwill delivery. Training new hires. Closing and/or opening store for business. Cleaning, sanitizing, and maintaining the sales floor, fitting rooms and restrooms. End of shift safe count. Esthetician
Renew Day Spa-Palm Bay, FL
July 2014 to December 2015
Responsibilities
Facials, waxing, microdermabrasion as well as front desk receptionist duties. Customer Service Call Rep
EBay/Adecco-Palm Bay, FL
June 2014 to July 2015
Responsibilities
Take inbound calls for different brand name companies. Assisting customers with placing orders and tracking packages.
Sales Assistant/Assistant Manager
U.N.T Kids Hair Salon-West Palm Beach, FL
April 2013 to October 2014
Responsibilities
Lead stylist; receptionist; open & close salon; marketing/promos; booking/rebooking clientele; inventory; handling all salon finances as far as the bills & salon licensing is concerned; maintaining a clean/sanitary workplace; update all salon's social networks daily; typing memos/salon specials/salon requirements to present & bring new info or any changes to fellow employees/team members. Housekeeper
Windsor Gardens Hotel-Palm Beach Gardens, FL
January 2011 to September 2013
Responsibilities
Cleaning and maintaining hotel rooms for guests. Laundry duty Kennel Technician
Peggy Adams Animal Rescue League-West Palm Beach, FL October 2007 to April 2008
Responsibilities
Caring for all of the sheltered animals. Cleaning, feeding, walking and grooming the animals. Adoption Center customer service
Sales Associate
Walmart-Lake Park, FL
June 2006 to December 2007
Responsibilities
Cashier, menswear and fitting room attendant. Lay-Away customer service attendant Sales Associate
Dillard's-West Palm Beach, FL
June 2005 to March 2006
Responsibilities
Retail menswear, cashier, fitting room attendant, merchandising, inventory, returns, floor display and customer service. All while maintaining sales goals. Education
Cosmotolgy
Hollywood Institute of Beauty Careers - West Palm Beach, FL 2013 to 2014
Licensed Esthetician in Skincare
Florida Career College - West Palm Beach, FL
2012 to 2012
Diploma
William T. Dwyer High School - Palm Beach Gardens, FL 2003 to 2005
Skills
• Interviewing
• Bookkeeping
• Body Waxing
• Commercial Cleaning
• Filing (10+ years)
• Customer service (10+ years)
• Store management (10+ years)
• Payroll (5 years)
• Merchandising (10+ years)
• Sales (10+ years)
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