Executive Housekeeper Desk Associate

Experience

Microtel Inn & Suites

Fromt Desk associate, Florence, KY

**/**** - **/****

i was responible for answering the phone, assigning guest into rooms, taking payments cash and card, working the register, keeping track of petty cash, comunicating with shuttle driver for pickups and drop offs to the airport, making resorvations, keeping the common area clean, entering all info into the computer as guest was assigned to rooms with all of their information and payment methods, and make cookies a few times per shift for the guest. Microtel Inn & Suites

executive housekeeper, Florence, KY

06/2011 - 09/2015

i was responsible for making all of my houskeepers weekly schedules, assigning each of them rooms to be cleaned with their times to be done, giving them breaks, inspecting the rooms they cleaned, entering all information into the computer and on graphed paper and keeping in contact with front desk to let them know what rooms was ready to have guest put into, i had to cover any houskeeper that called off on any day, and made sure all of my workers including the laundry person was doing exactly what they was assigned to do while doing a great job and always making sure to treat all of them kind and with respect.

Skills

Customer service, Communication skills, Time management, Computer literacy, Guest services, Leadership, English Education

business management

gateway community college, Edgewood, KY

05/2018

ifinished all of my general education classes but did not compleat schooling to get my degree. Amanda Birmingham

513-***-****

ad7mu9@r.postjobfree.com

Cincinnati, OH