Billie-jo Peterson
HR GENERALIST/Administrative Assistant
***** ** ***** **, *********, United
States, 97222
ad7mh5@r.postjobfree.com
HR Generalist/Administrative Assistant with over 6 years of experience at UPS Supply Chain Solutions, specializing in benefits administration, employee onboarding, and HR records management. Skilled in leveraging ADP tools for efficient report generation and timekeeping, enhancing process improvements within the HR domain. Committed to maintaining meticulous HR affairs, from recruitment to employee compensation and recognition, ensuring operational excellence and compliance.
Employment history
Nov 2018 - Apr 2024
PT Package Control Supervisor
UPS Supply Chain Solutions at Portland, Oregon Area
: Answer phones, take messages, coordinate package pick up and delivery, payroll, end of night reports and will calls, extensive customer service, taking customer complaints or issues and finding a good end result where possible, tracking down all missing or mis delivered packages and getting back out for delivery. Other duties as necessary.
Nov 2015 - Feb 2016
HR Generalist
CHINOOK WINDS CASINO RESORT at Lincoln City, Or
Performs various HR related duties in some or all of the following functional areas: employment, employee relations and benefits.
* Prepares, reviews, and audits all personnel related paperwork and documentation.
* Represents organization at unemployment hearings.
* Assists and makes recommendations relative to budget preparation and department planning.
* Follows department and company policies and procedures assuring compliance with all including the tribal preference policy.
* Assists with the planning and coordination of the annual employee opinion survey.
*Coordinates the SuperStar of the Quarter luncheon.
* Assists with the assessment of training needs through surveys, interviews with employees, or consultations with managers.
* Refers all employee relation, harassment and misconduct claims to Human Resources Management.
* Communicates employees absences based off of medical documentation and completes necessary paperwork and documentation. Implemented innovative package tracking solutions to enhance logistics management. Trained and supported team members, fostering a collaborative work environment. Streamlined communication for efficient package control and customer interaction. Resolved delivery discrepancies through meticulous problem-solving.
* Determines employee eligibility for FMLA and other applicable leaves ensuring compliance with federal and state laws where applicable.
* Proactively monitor leaves and other absences to prevent possible abuse and pattered absences.
* Assists management with reviewing employee complaints and addressing management concerns.
* Maintains confidentiality of all Human Resources matters.
* Assists with special employees events such as the Employee Picnic and Holiday Party.
* Performs other work related duties as required.
Oct 2003 - Nov 2015
HRIS SPECIALIST
CHINOOK WINDS CASINO RESORT at LINCOLN CITY, OR
Responsible for the accuracy and upkeep of all data contained in the HRIS systems and personnel records
• Provides exemplary customer service for all internal and external Human Resources guests by utilizing excellent, in-depth knowledge of Human Resources services.
• Inputs all HRIS data and reviews output for accuracy; performs administrative tasks in support of HRIS.
• Generates standard reports for Human Resources or Chinook Winds Management Team.
• Maintains the active and terminated personnel filing as well as the I9 filing.
• Creates, updates, and purges personnel and department files, forms & records according to retention guidelines.
• Serves as a back-up assistant to the Human Resources team, providing clerical and administrative support.
• Completes incoming Verifications of Employment.
• Maintains the HR Calendar, and coordinate the communication of HR Events in Tillicums (company newsletter).
• Coordinates the maintenance and organization of all HR and benefit related forms electronically.
• Greets and directs guests in a professional, friendly, hospitable manner.
• Types memos, correspondence, reports, and other documents.
• Assists in the ordering, receiving, stocking and distribution of office supplies.
• Performs various clerical duties such as photocopying, faxing, filing, scanning, and collating.
• Updates HR spreadsheets with new hire and position information.
• Schedules interviews and set up interview folder for the interviewer.
• Conducts verifications of employment and reference checks on finalist candidates.
• Assists with extending offers of employment.
• Coordinates the pre-employment process including drug/alcohol screens, background check investigations, STGC scheduling, etc.
• Coordinates and ensures accuracy of new hire and rehire paperwork.
• Enters all new hires and rehires into the time clock system.
• Verifies I-9 documents on all new and rehires.
Education
Jun 1988 - Feb 1990
Professional Office Administration
Trend Business College, Portland, OR at Portland
Legal Assistsnt Certificate Program
Estacada High, and Clacksmas Vocational, Clackamas, OR Skills
Team Building Hospitality
Budgets Gaming Industry
Training Casino Gaming
Benefits Administration Human Resources
Adp Reportsmith Leave of Absence
Adp Hrb Open Enrollment
Employee Recognition Employee Orientations
Employment Verifications Exit Interviews
New Hire Paperwork Employee Surveys
New Hire Processes Onboarding
I 9 Compliance Time
Adp E Time Timekeeping
Event Management Process Improvement
Hris Database Management Cobra
Hr Software Recruitment
HR Records Company Events
Administrative Support Employee Management
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