Customer Service Representative
Resume:
Shanteria Stokes
Fort Lauderdale, FL *****
******************@*****.***
Willing to relocate to: Davie, FL - Oakland Park, FL - Pompano Beach, FL Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Acceptance Now
December 2018 to Present
Perform collection task on computer in POS system. Collect cust payments and adjust cust due dates. Customer Service Representative/Call Center
Teleperformance - Fort Lauderdale, FL
August 2010 to September 2011
Answer phones for customers seeking to pay money for cellular bills. Also assisted customer with technical support for their devices. Informed customers of new devices and products that sprint offered. Education
High School Diploma in Basic Studies
Dillard High School - Fort Lauderdale, FL
August 2005 to June 2008
Medical Assistant Diploma
American Institute of Medical Sciences & Education Skills
• Microsoft Office and POS system (4 years)
• Customer Service
• CSR
• Call Center
• Customer Care
• Customer Support
• Vital Signs
• EMR
• Scheduling
• Injections
• Patient Care
• CPR
• EKG
• Epic
• CPR Certified
• Filing
• Microsoft Word
• Venipuncture
• Receptionist
• Phlebotomy
• Medical Office Experience
• Medical Scheduling
• Anatomy Knowledge
• Clerical Experience
• Laboratory Experience
• Insurance Verification
• Medical Records
• Medical Billing
• HIPAA
• Medical Terminology
• Medical Coding
• Triage
Assessments
Basic attention to detail — Proficient
June 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am a very intelligent uplifting hardworking individual that takes pride in everything that i do. Im very interested in a position in the medical field. This is something i actually enjoy doing.
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