Senior DHHS state government manager

ARTHUR BRANAGAN

To join an interactive organization that offers me a constructive workplace for communicating and interacting with customers and people.

Work Experience

Taxi Driver

Uber

Bangor, ME

May 2016-Present

Operating Vehicles, Mechanized Devices, or Equipment

Performing for or Working Directly with the Public

Assisting and Caring for Others

Documenting/Recording Information

Interacting With Computers

Casework Supervisor

State of Maine DHHS

Bangor, ME

April 2004-May 2013

Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively

Recruit, interview, and hire or sign up volunteers and staff

Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated

Direct activities of professional and technical staff members and volunteers

Plan and administer budgets for programs, equipment, and support services

Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies

Making Decisions and Solving Problems

Establishing and Maintaining Interpersonal Relationships

Communicating with Supervisors, Peers, or Subordinates

Guiding, Directing, and Motivating Subordinates

Resolving Conflicts and Negotiating with Others

Communicating with Persons Outside Organization

Developing and Building Teams

Coaching and Developing Others

Interpreting the Meaning of Information for Others

Training and Teaching Others

Experience with: Client information databases, Desktop computers, Financial accounting software, Laptop computers, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Oracle Reports, Personal computers, Presentation software, Web browser software Case Manager

State of Maine DHHS

Bangor, ME

May 1996-March 2004

Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints

Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated

Direct activities of professional and technical staff members and volunteers

Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies

Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted

Establishing and Maintaining Interpersonal Relationships

Communicating with Supervisors, Peers, or Subordinates

Judging the Qualities of Things, Services, or People

Coordinating the Work and Activities of Others

Guiding, Directing, and Motivating Subordinates

Coaching and Developing Others

Experience with: Client information databases, Desktop computers, Financial accounting software, Laptop computers, Microsoft Office

Family Independence Case Manager

State of Maine DHHS

Augusta, ME

July 1990-April 1996

Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status

Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps

Interview and investigate applicants for public assistance to gather information pertinent to their applications

Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance

Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations

Getting Information

Interacting With Computers

Performing for or Working Directly with the Public

Evaluating Information to Determine Compliance with Standards

Processing Information

Analyzing Data or Information

Interpreting the Meaning of Information for Others

Performing Administrative Activities

Provide Consultation and Advice to Others

Experience with: Copy machines, Data entry software, Electric typewriters, Email software, Laser facsimile machines, Medicaid management information system MMIS, Microsoft Office, Multiline telephone systems, Personal computers, Web browser software Education

Bachelor of Science, Applied

Psychology with concentrations in

Organizational Communications and

Electrical Engineering

University of Maine orono Maine Orono,

ME

September 1984-August 1989

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