Customer Service Account Manager
Resume:
TRAVIS MOSHER
***************@***.***
TELEPHONE
https://www.linkedin.com/in/travis-mosher-3a195196/
LINKEDIN URL
OBJECTIVE
To find an organization that will allow me to utilize my skills and experiences to contribute to the growth and success of the organization.
SKILLS
Proven problem solver,
Experienced trainer,
20+ years forklift experience
EXPERIENCE
LOGISTICS CLERK-FECON
OCTOBER 2023-PRESENT
PREPARE UNITS FOR SHIPPING INCLUDING PALLETIZING AND BANDING, OPERATING FORKLIFTS AND OVERHEAD CRANE AS WELL AS OPERATING 26FT FLATBED TRUCK, LOAD/UNLOAD TRAILERS, OPERATE TRACTORS
DELIVERY EXPERT-DOMINO’S PIZZA
OCTOBER 2017-SEPTEMBER 2023
ANSWER PHONE CALLS, ENTER CUSTOMER ORDERS INTO COMPUTER, SAFELY DELIVER ORDERS TO CUSTOMERS IN A TIMELY FASHION, PREPARE SUPPLIES FOR FUTURE BUSINESS NEEDS, CLEAN STORE
SHIPPING/RECEIVING ADMIN-RYDER LOGISTICS
MARCH 2021-NOVEMBER 2021
COMMUNICATING WITH CUSTOMERS AND VENDORS THROUGH PHONE AND EMAIL, SCHEDULING CARRIERS FOR OUTBOUND SHIPMENTS, GENERATING ALL PAPERWORK FOR THE SHIPMENTS, COORDINATING WITH PRODUCTION TEAM TO ENSURE PRODUCT AVAILABILITY IN A TIMELY FASHION, RECEIVING INBOUND SHIPMENTS INTO INVENTORY, HELPING TO MAINTAIN ACCURATE INVENTORY COUNTS THROUGH CYCLE COUNTS WHEN NEEDED
ACCOUNT MANAGER FOR HOUSEHOLD GOODS DIVISION- AMSTAN LOGISTICS
MARCH 2019-MARCH 2020
CUSTOMER SERVICE, SCHEDULING PICKUPS AND DELIVERIES TO/FROM CUSTOMER FACILITIES, TRACKING SHIPMENTS TO MINIMIZE LATE AND DAMAGE/SHORTAGES, RESOLVE CARRIER BILLING DISCREPANCIES PRIOR TO INVOICING CUSTOMER
TRANSPORTATION COORDINATOR /SHIPPING & RECEIVING SUPERVISOR- DUBOIS CHEMICALS
APRIL 2016 – NOVEMBER 2018
Oversee the shipping and receiving departments, prepare customer orders for shipping, generate paperwork/audit trailers for transfers to our primary shipping warehouse, investigate inventory discrepancies, resolve PO issues, schedule trucks for inbound deliveries, work with all areas of the organization to maximize efficiency of the entire operation from receiving in raw materials through the production of, and shipping finished goods to customers
WAREHOUSE OFFICE ADMINISTRATIVE ASSISTANT - PROCTOR & GAMBLE (THROUGH ADECCO)
JULY 2015 – APRIL 2016
Process orders for shipping out to customers, contact carriers to schedule outbound truckloads, utilize online scheduling software to track and manage inbound truckloads,
RECEIVING COORDINATOR - UPS SUPPLY CHAIN SOLUTIONS
MARCH 2010 – MARCH 2011
Assist Department manager with day to day operations, conduct pre-shift safety meetings, train/retrain new employees, run productivity reports, quality control, inventory control, other duties as needed to ensure the efficient operation of the department
GENERAL MANAGER - FREEDOM OIL
APRIL 2000 – JUNE 2001
Oversee the daily operation of a high-volume convenience store, accurately order from suppliers to maintain adequate inventory, recruit, train, and retain appropriate staffing levels to achieve full coverage for a 24-hour operation. During this time, we achieved and maintained the highest sales volumes of all stores in our franchise.
INJECTION MOLD PRESS OPERATOR-RANTOUL PRODUCTS TEXTRON
SEPTEMBER 1998-APRIL 2000
Operate a variety of machines to manufacture the interior trim panels for several automotive manufacturers, trim excess flashing, inspect for quality defects, properly pack for shipping out to customer facility.
EDUCATION
B.S. BUSINESS ADMINISTRATION
Indiana Wesleyan University
3.72 GPA
Coursework included Accounting, Statistics, Business Ethics as well as Economics and Finance
VOLUNTEER EXPERIENCE OR LEADERSHIP
Volunteer Youth Leader
Rivertree Church
2006-2020
Student Advisory Council Representative
Wyoming Technical Institute September 1996-June 1997
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