Product Owner Agile Team

Larry D. Wilbanks

Mt. Holly, NC ***** 704-***-**** l ***********@*****.***

AGILE TEAM PRODUCT OWNER

Dedicated, analytical and responsive Agile Team Product Owner with career expertise as an analyst and a variety of reporting skills. Persistent problem solver, who thrives on challenges, excels under pressure and gets the job done. Accustomed to a fast paced, high production support environment. Fulfills priorities and meets deadlines while delivering high quality work within time and budget limitations with full customer satisfaction. A team player with a commitment to a high level of customer support. Totally committed to innovation and process.

AREAS OF EXPERTISE

Agile Methodologies Product Management Sprint Planning SDLC Compliance

Test Case Execution Data Analytics Quality Assurance Application Lifecycle Management

TECHNICAL SKILLS

Tools: ALM, MS Office, Outlook, Mobius, Pac2000, SDLC Tracker, EPMT, CCM Database, Documentum (DMS), Skype, RPD, Reflections, Print Delivery Hub, Service Now, JIRA, Microsoft Teams

PROFESSIONAL EXPERIENCE

TIAA-CREF

Agile Product Owner 8/2022 – 10/2022

Responsible for defining stories and supporting scrum teams in the building of messaging and communication stories that met varying internal and external customer needs.

Maintained the team’s backlog, and supported the development of

Program Vision, Roadmap, and the Features required to meet these needs.

Defined the sprint objectives in collaboration with the scrum team.

Defined sprint plan within the program increment.

Ensured Stories are complete and accepted per the definition of done.

Managed the priority of work and within the team’s backlog in relationship to the committed feature priority.

Managed Story Demos and stakeholder approvals.

Wells Fargo Bank

Agile Team Product Owner 10/2020 – 6/2022

Led the L2 Letter Writing product area and served as the single accountable voice for the agile delivery team. Delivered high quality products to our customers.

Built relationships with key partners and stakeholders, communicated product vision, priorities, answered questions and provided release plans/timelines.

Functioned as the conduit between stakeholders, users, and agile team by promoting frequent collaboration.

Attended Product Owner Sync calls and coordinated with other product owners and product managers to enhance the customer experience.

Owned and continuously maintained a prioritized backlog aligned to product vision and goals.

Defined and refined user stories ensuring acceptance criteria was clear to the team.

Wrote and accepted user stories after they met the definition of done.

Participated in all sprint planning, sprint review, and backlog refinement events.

Led Agile Ceremonies and temporarily functioned as Scrum Master along with the Product Owner role.

Created Agile Reports.

Ensured SDLC compliance and all agile standards were adhered to on the delivery team.

Participated in Big Room Planning each quarter.

Presented during quarterly Big Room Planning Release Train Events, created Roadmaps, created Release Plans, highlighted/provided a demo of features and business values planned and completed each quarter.

Systems Quality Analyst, 5/2019 - 10/2020

Reviewed and analyzed system specifications on a fast-paced dynamic team.

Executed test cases and analyzed the results using QA testing standards.

Evaluated product code according to specifications.

Reported bugs and errors to the development team.

Utilized Application Lifecycle Management (ALM) tool to create scripts, test, record defects and add requirements from Business Requirements Documents and Functional System Documents in a waterfall environment however, changing to an Agile environment.

Constructed Test Results Summary documents, Test Plan documents, Test Case/Test Scripts documents and Traceability matrixes. Also, collaborating with virtual teams.

Business Systems Consultant, 10/2015 – 5/2019

Served as IT liaison between line of business and developers for the Print/Mail applications DDT Letter Writing and DDT Document Transformation in a fast-paced dynamic environment.

Performed business analysis of requirements and worked with LOBs to clarify the requirements before engaging the development team.

Ensured developers acquired information needed to develop the code the applications successfully.

Reviewed test output created by Opentext Exstream document composition tool for all projects.

Managed Projects, Non-Projects and Minor Maintenance work efforts along with performing as the SDLC Testing Manager for work efforts.

Created project sizings for each work effort. Created Functional System Design Documents (FSD), Test Plans, Test Case/Scripts, Test Results Summary and Traceability Matrixes for SDLC Tracker tool. Functioned as SDLC Testing Manager for work efforts.

Created and managed SDLC Tracker work efforts.

Developed reports for department such as PAC 2000 Ticket report, Division Support Database Developer Report and ad-hoc reports.

Created Sizing Documents and Timelines for work efforts.

Provided statistical reports to team lead and management for project and implementation metrics whenever needed.

Analytic Consultant, 9/2012 – 10/2015

Supported the Money Service Business in the Customer Due Diligence Group by designing Microsoft Access databases.

Created reports in Access for line of business.

Worked with line of business to understand and develop databases and reports.

Troubleshooted/resolved issues with reports and databases.

Automated manual processes to increase efficiencies.

System Quality Analyst, 10/2010 – 9/2012

Designed full regression scripts for Claims system and utilized HP Lifecycle Management tool to record and test over 400 scripts were written and tested several times with any new enhancements.

Worked with line of business to understand and write scripts.

Wachovia Bank

Reporting Analyst/Process Analyst 8/1999 – 10/2010

Supported Loss Management Division of Wachovia through providing reports from Microsoft Access and/or Crystal Reports.

Wrote test scripts and testing enhancements of Preventive Recovery Operating System software through Mercury Quality Center.

Wrote Business Requirements and Functional Requirements for enhancements to the Preventive Recovery Operating System (PROS) and Crystal Reports.

Wrote views for Crystal reporting.

Supported the Debit/Credit card side which included enhancement testing and report writing.

ADDITIONAL RELEVANT EXPERIENCE

Wachovia Bank, Business Analyst

Cherry, Bekaert & holland, CPA firm, Technical Support Supervisor

EDUCATION/CERTIFICATIONS

Certified Public Accountant

Bachelor of Business Administration (B.B.A.), Management & Finance, Accounting

North Georgia College

Associate of Art (A.A.), Business Administration

Gainesville Junior College

TRAINING/PROFESSIONAL DEVELOPMENT

4-day Product Owner Boot Camp – 2021

Understand Agile, Lean, and Learning - 2020

Know your team: Roles and Responsibilities - 2020

Agile Ceremonies - 2020

Product backlog Management - 2020

Definition of Ready, Definition of Done, Working Agreements - 2020

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