Joann Ward
Experienced Accountant
Lucerne, CA **458
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Accountant
County of Lake, CA-Lakeport, CA
January 2024 to June 2024
• Assisted in the preparation of annual budgets, forecasting future expenses and revenue
• Conducted regular audits to identify potential errors or fraud within financial records
• Provided support during external audits by preparing necessary documentation and answering inquiries from auditors
• Developed comprehensive financial reports for management review on a monthly/quarterly basis
• Monitored cash flow activities to ensure sufficient funds were available for daily operations
• Analyzed variances between actual results versus budgeted amounts to identify areas of concern or improvement
• Assisted in the implementation of new accounting software system company-wide
• Provided guidance on proper record-keeping practices to ensure compliance with regulatory requirements
• Participated in year-end closing procedures including accruals, deferrals, adjusting entries
• Served as a liaison between finance department and other departments to facilitate effective communication
• Collaborated with external auditors to provide necessary documentation for annual audits Finance Operations Specialist
Redwood Community Services, Inc.-Ukiah, CA
July 2023 to November 2023
• Managed accounts payable and accounts receivable processes, including invoice processing, payment collection, and vendor management
• Performed monthly bank reconciliations to ensure accurate recording of transactions
• Conducted internal audits to identify control weaknesses and implemented corrective actions to mitigate risks
• Collaborated with cross-functional teams to streamline financial processes, resulting in improved efficiency and cost savings
• Liaised with external auditors during year-end audits, providing necessary documentation and explanations as required
• Investigated discrepancies in financial data or transactions promptly, resolving issues efficiently
• Maintained confidentiality of sensitive financial information while handling payroll processing tasks
• Audited employee expense reports for compliance with company policies
• Demonstrated expertise in applying Generally Accepted Accounting Principles (GAAP) throughout daily tasks
General Ledger/Payroll coordinator
Robinson Rancheria Citizen Business Co.-Nice, CA
October 2022 to January 2023
• Processed payroll for XX employees on a bi-weekly basis, ensuring accurate and timely payment
• Maintained employee records in the payroll system, including new hires, terminations, and changes to salary or benefits
• Collaborated with HR department to resolve any discrepancies or issues related to employee pay
• Verified timecards and attendance records to calculate hours worked and ensure compliance with company policies
• Generated payroll reports for management review, providing detailed breakdown of wages, taxes, and deductions
• Managed garnishments and wage attachments according to legal requirements and court orders
• Ensured compliance with federal, state, and local tax regulations by accurately calculating withholdings and submitting required reports
• Responded promptly to employee inquiries regarding paychecks, deductions, or tax forms
• Coordinated with finance department to reconcile payroll expenses against general ledger accounts on a monthly basis
• Assisted in year-end processes such as W-2 preparation and distribution
• Performed audits of payroll data to identify errors or discrepancies before finalizing payments
• Collaborated with IT team to troubleshoot any technical issues related to the payroll system
• Conducted regular reviews of internal controls within the payroll process ensuring accuracy Accountant I
MANAGEMENT CONNECTIONS-Lakeport, CA
June 2022 to October 2022
• Managed accounts payable and receivable processes, accurately recording transactions and reconciling discrepancies
• Performed monthly bank reconciliations to ensure accurate reporting of cash balances
• Assisted in the preparation of annual budgets, providing financial insights and recommendations for cost-saving measures
• Conducted internal audits to identify potential risks or areas for improvement in financial operations
• Collaborated with cross-functional teams to gather data and prepare reports for management review
• Provided support during external audits by preparing necessary documentation and responding to auditor inquiries
• Assisted clients in resolving accounting issues or concerns through effective communication and problem-solving skills
• Created detailed financial reports using advanced Excel functions such as pivot tables and VLOOKUPs
• Reviewed vendor contracts to ensure compliance with company policies
• Supported senior management by providing timely analysis of financial results against budgetary targets
• Collaborated with external auditors to ensure compliance with auditing standards and regulations Auditor/Accountant
Running Creek Casino-Upperlake, CA
August 2020 to April 2022
• Compile employee time, production, and payroll data from time sheets and other records
• Research and resolve any customer billing issues and/or questions. This includes, but is not limited to, reviewing job files, reviewing cash application, and reconciling jobs
• Maintain Purchasing and Log of Office products, Maintenance items, Operations services and parts for Slot Machines.
• Weekly Payroll and Tips reporting for 115 employees per Tribal Government standards.
• Accounts Receivable payment/deposit processing.
• Billing of Tribal Government invoices.
• Auditing of Restaurant, Cafe, Banquet, Players Club and Bar income reports
• Maintain General Ledger entries for daily and month end reports
• Process Bank Reconciliation entries for month end closing
• Performed monthly bank reconciliations to verify the accuracy of financial data
• Conducted regular audits to identify potential errors or fraud within financial records
• Collaborated with cross-functional teams to streamline accounting processes and improve efficiency
• Provided support during external audits by preparing necessary documentation and answering inquiries from auditors
• Monitored cash flow activities to ensure sufficient funds were available for daily operations
• Developed and implemented audit procedures to assess the effectiveness of internal controls
• Collaborated with cross-functional teams to gather relevant data and documentation for audits
• Verified accuracy of financial records by conducting sample testing on transactions and account balances
• Performed inventory counts to verify physical existence and valuation of assets for clients' balance sheets
• Audited expense reports for accuracy and policy adherence Administrative Assistant
Penhall Company-San Leandro, CA
May 2018 to July 2020
• customer service, payroll (including certified payroll), Account Payable (A/P), Billing, ad-hoc.
• Knowledge of construction or related administrative and clerical procedures and systems such as word processing, managing files, records, other office procedures and terminology.
• Working mathematics knowledge and its construction industry applications
• Large volume data entry; 10 key proficiency
• Daily interaction with field, dispatch, maintenance and management personnel
• Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies
• Verify attendance, hours worked, and pay adjustments, and post information onto designated records
• Compile employee time, production, and payroll data from time sheets and other records
• Performing day-to-day administrative tasks such as maintaining information files and processing paperwork
• Providing information to supervisors, co-workers, and subordinates by telephone, e- mail, or in person.
• Analyzing information and evaluating results to choose the best solution to resolve issues in a timely manner.
• Managed and maintained executive calendars, scheduling appointments, meetings, and travel arrangements
• Prepared and edited correspondence, reports, presentations, and other documents as needed
• Maintained office supplies inventory by anticipating needs and placing orders in a timely manner
• Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members
• Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
• Assisted with the onboarding process of new employees by preparing necessary paperwork and coordinating orientation sessions
• Managed expense reports for executives by accurately tracking receipts, reconciling expenses, and submitting reimbursement requests in a timely manner
• Handled sensitive information with utmost confidentiality while maintaining data integrity at all times
• Acted as a liaison between executives and internal/external stakeholders to facilitate effective communication flow
• Developed strong relationships with vendors to negotiate favorable terms for office supplies procurement resulting in cost savings of XX%
• Provided administrative support during board meetings including preparing meeting agendas/ materials, distributing minutes, and following up on action items
• Researched pricing options from various suppliers/vendors leading to cost savings of XX% on office equipment purchases
• Coordinated logistics for off-site meetings/conferences such as venue selection, catering, arranging audio-visual equipment, and managing attendee registrations
• Managed and updated company databases, ensuring accuracy and completeness of information
• Assisted in the preparation of financial reports by gathering data, performing calculations, and creating visual presentations
• Responded to inquiries from clients/customers in a timely manner, providing accurate information or directing them to the appropriate department/personnel for assistance
• Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office
• Collaborated with cross-functional teams on special projects/initiatives such as process improvement initiatives or system implementations/upgrades
• Coordinated employee recognition programs/events to boost morale and foster a positive work environment
Billing Specialist
Accurate Firestop, Inc-Hayward, CA
July 2017 to February 2018
• Process all billing requests prior to the external customer's billing deadlines, in compliance with their requirements and/or preferences, and free of errors. This includes both progress billings and retention billings
• Build strong positive relationships with the external customer. This includes, but is not limited to, providing a level of customer service that instills confidence that their issues will be resolved in a timely fashion and in a manner that meets or exceeds their expectations in a timely fashion.
• Research and resolve any customer billing issues and/or questions in a manner that meets or exceeds their expectations. This includes, but is not limited to, reviewing job files, reviewing cash application, and reconciling jobs.
• Manage the collection of outstanding invoices so that payment will be received quickly, customers billing issues are promptly and proactively identified and resolved, and customers have an excellent billing experience.
• Ensure the accurate application of customer payments to the correct invoices
• Research and resolve any customer billing issues and/or questions. This includes, but is not limited to, reviewing job files, reviewing cash application, and reconciling jobs
• Monitor and manage the pre-lien process. This includes, but is not limited to, tracking pre-lien notices and obtaining all lien releases required for customer payment
• Demonstrate excellent oral, written and electronic communication
• Ensure the coordination of information and confidentiality of communications within the agency
• Demonstrate and maintain professional and productive working relationships with all agency departments, staff, board members, and community
• Complete administrative tasks according to assigned timelines. As assigned, attend meetings and actively participate in internal and external committees, implement all approved policy changes as directed. Demonstrate initiative with accuracy and neatness of work
• Ensure all internal control steps are completed each month in a timely manner
• Able to organize and complete work with minimal supervision
• Demonstrate ability to spot calculation errors and correct them Billing Administrator
Cell-Crete Corp-Hayward, CA
May 2016 to April 2017
• Preparation of billing packet submittals using AIA Billing, Textura, and other formats as requested, maintaining customer and billing records, tracking and resolving billing-related matters
• Compile, format, process, and transmit billings to customers as required by contract (ie; Using Client generated Pay Apps and/or thru Online billing website (Textura)
• Calculation of billings, including time and materials, progress and percentage completion billings
• Worked with project managers and clients to resolve billing and payment issues
• Provide Lien Releases, Waivers and project Finalization documents from customers and vendors
• Assist other departments as requested Maintained Billing Log (Excel), and Customer Project Files Education
AA in Accounting
Heald Business College - Hayward, CA
1996 to 1998
Skills
• Accounts Receivable
• Accounts Payable
• Office Administration
• Account Reconciliation
• Sage
• General Ledger Reconciliation
• Bank Reconciliation
• Journal Entries
• Payroll
• Accounting
• Microsoft Dynamics GP
• QuickBooks
• Office Management
• Data Entry
• Financial Statement Preparation
• Analysis skills
• Google Suite
• Microsoft Office
• Windows
• Pivot tables
• Project management software
• Bookkeeping (10+ years)
• Microsoft Excel
• Documentation review
• Microsoft Project
• SharePoint
• ERP systems
• Databases
• NetSuite
• ADP
• GAAP
• Microsoft Outlook
• Communication skills
• Computer skills
• Computer literacy
• English
• Clerical experience
• Auditing
• Accounts receivable
• Presentation skills
• Analysis skills
• Customer service
• Accounting
• Data collection
• Google Docs
• Accounts payable
• Accounting software
• Clerical experience
• Payroll
• Account management
• Windows
• Sage
• General ledger accounting
• Microsoft Dynamics GP
• SharePoint
• Financial management
• Account reconciliation
• Data analysis skills
• General ledger reconciliation
• Cash handling
• NetSuite
• Microsoft Publisher
• Human resources
• Google Suite
• Bookkeeping
• Project management
• Customer relationship management
• Microsoft Access
• Management reporting
• QuickBooks
• Computer hardware
• Software troubleshooting
• SAP
• Property management
• Databases
• Office management
• Continuous improvement
• DocuSign
• Microsoft Word
• Microsoft Excel
• Computer literacy
• Computer skills
• Communication skills
• Microsoft Outlook
• Internal Audits
Certifications and Licenses
Driver's License
April 1999 to April 2027
Assessments
Attention to detail — Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Project timeline management — Proficient
February 2022
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
February 2022
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Written communication — Proficient
February 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Managing accounts in QuickBooks — Proficient
February 2022
Using QuickBooks software to manage business financials Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.