Quality Control Customer Service

ROBERT BROWN

Fort Wright, KY ***** 513-***-**** ************@***.***

PROFESSIONAL SUMMARY

Highly motivated and reliable packaging professional with experience in warehouse settings. Awarded for Excellent Attendance while working at Iherb. Adept at working with a variety of packing materials and meeting tight deadlines for product shipments. Successful at using proper techniques to ensure quality product packing and accurate labeling. Possesses strong organizational skills and the ability to work independently. Excellent communication, problem-solving, and multitasking abilities.

PROFESSIONAL WORK SKILLS

Organizational skills

Adaptability

Order Processing

Shipment Preparation

Box assembly Line

Quality Control

Package handling/labeling

Warehouse Safety

Order Accuracy

Punctual and Reliable

Material handling

Shipment Processing

Teamwork and Collaboration

PROFESSIONAL WORK EXPERIENCE

Automobile Sales Representative Marshall Motors – Florence, KY 07/2023 – 06/2024

Maintained accurate records of customer orders, payments, contracts and other documents related to sales transactions.

Built strong customer relationships through excellent communication and interpersonal skills.

Provided exceptional customer service by responding promptly to inquiries via phone, email or in person.

Completed credit applications for customers.

Material Handler Iherb – Hebron, KY 05/2016 – 06/2023

Received and counted stock items to record data on computer.

Monitored flow of product materials and parts to meet schedule commitments.

Efficiently managed time to complete daily tasks within set deadlines.

Performed quality control checks on products prior to shipment.

Ensured proper labeling and tagging of all products prior to packing and shipping.

Conducted regular inspections of packaged goods to identify any discrepancies in quality or quantity.

Maintained safe work environment by consistently following safety regulations.

Shipping Clerk Pinnacle Solutions – Hebron, KY 09/2015 – 04/2016

Verified accuracy of packing slips for shipped items to ensure correct order fulfillment.

Inspected merchandise for damage prior to shipment and reported any discrepancies immediately.

Packed, sealed, and labeled orders to prepare for shipping.

Managed all incoming and outgoing shipments, ensuring accuracy of order information.

VOLUNTEER EXPERIENCE

Donations Clerk DCCH Center for Children and Families – Fort Mitchell, KY 2023 – Current

Greet donors and provided excellent customer service.

Demonstrate strong organizational skills by properly sorting and organizing items.

Inspect appliances and electronics for proper functioning.

Provide assistance with loading and unloading donated goods from vehicles brought into the facility by donors.

EDUCATION

GED

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