Enrollment Advisor Financial Aid
Resume:
ENID
GRAHAM
**********@******.***
Jackson, Tennessee 38301
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
PROFESSIONAL SUMMARY
JC Penney Salon - Master Stylist
08/2018 - 06/2024
PJ's College Of Cosmetology Vincennes University - Enrollment Advisor/Education Coordinator
Indiana • 05/2018 - 06/2024
WORK HISTORY
As a Master stylist my job description included but was not limited to working behind the chair as I cut, colored, styled the clients hair to meet client's expectations
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I set goals for myself weekly, rebooked 95% of my appointments to maintain a full book
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I met all goals with product sales and educated new stylist on building clientele and the importance of upselling.
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Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
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Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
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As an Enrollment Advisor my job description included assisting prospective students in the enrollment process, providing information about courses, admission requirements, financial aid options
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Guide students through the application and registration process and follow up with them to ensure successful enrollment
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• Once enrolled I maintained a good working relationship with student
• Met and exceeded enrollment and retention goals consistently.
• Finalized and processed enrollment applications. I educated them on financial aid award letters, disbursement checks, processed all tuition payments, daily bank deposits and assisted the school director in maintaining all COE standards
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Visited 11 beauty schools throughout Indiana and Kentucky leading monthly classroom style instruction for all educators, I sat in on teacher theory and practical classes and designed student and instructor surveys
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As an Educator my job included but was not limited to Creating lesson plans, teaching theory and practical class to student
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Mentoring students and providing support overseeing examinations, providing course feedback to the college.
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Microsoft Excel
Public speaking
Payroll
Customer retention
Customer support
Management
Organizational skills
Recruiting
Budgeting
Excellent customer service
Reliable and punctual
Organizational proficiency
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Operations Management
Strategic Planning
SKILLS
PJ's College of Cosmetology
Indianapolis, Indiana
Cosmetology
PJ's College of Cosmetology
Brownsburg, Indiana
Educator
EDUCATION
CERTIFICATIONS
Vincennes University Dual Credit
professional development
workshop
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Federal Student Aid 2022-2023
the FAFSA process
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Federal Student Aid 2023-2024
student aid eligibility and
comment code training
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Regis Corp - Stylist/Manager
Indianapolis • 12/2010 - 08/2020
• Trained and mentored junior enrollment professionals As Manager I took on all managerial duties which included hiring, coaching staff, leading team meetings, inventory control, making schedules for employees, holding monthly education meetings to ensure my team was educated in all areas
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As a Hairstylist, my Job description included but was not limited to hands-on cutting, styling, coloring, waxing, and make-up.
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