Food Runner Customer Service
Resume:
RENE
BENITEZ ESTRADA
*************@*****.***
San Diego, CA 92103
SKILLS
Service Station Maintenance
Order Verification
Safe Food Handling
Supply Restocking
Spanish Fluency
Table Bussing
Cash Handling
EDUCATION
Point Loma High School
San Diego, CA • 06/2012
High School Diploma
PROFESSIONAL SUMMARY
Dependable food runner successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments. Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.
ACCOMPLISHMENTS
Employee of the month in 2014
Always maintaining a positive attitude in 2017
WORK HISTORY
The Prado At Balboa Park - Weddings & Events - Food Runner
1549 El Prado, San Diego CA 92101 • 11/2022 - Current
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Ensured timely refilling of beverages and removal of used dishes, enhancing the overall dining experience for guests.
Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
P. F. Chang's - Food Runner
4540 La Jolla Village Dr. San Diego CA 92122 • 11/2021 - Current
Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Tajima - Cook
3739 Sixth Ave. San Diego CA 92103 • 08/2021 - 04/2022
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Streamlined kitchen operations with effective communication and collaboration among team members.
Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
McDonald's - Crew Trainer
1280 Park Blvd. San Diego CA 92101 • 01/2014 - 08/2021
Enhanced crew performance by implementing effective training strategies and customized lesson plans.
Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Evaluated crew members'' progress and provided constructive feedback for continuous development.
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