Principal Engineer Technical Support
Resume:
ALBERTO TAFUR
Lake Worth Beach, FL
************@*****.***
SUMMARY
A dynamic and innovative Senior Principal Engineer with extensive experience leading technical teams in the development of high-usage, cloud-based SaaS platforms. Proven expertise in distributed architecture, optimizing for real-time performance, scalability, and continuous integration and delivery. Adept in assimilating new technologies, frameworks, and patterns with a strong focus on mentoring and team development.
Seeking a challenging role where I can apply my technical expertise and leadership skills. My goal is to contribute by creating advanced, employee-centric technology solutions, utilizing my experience in cloud-based systems and scalable software architecture to foster an environment of innovation and excellence.
TECHNOLOGY
● Languages & Frameworks: Proficient in C#, .NET, .NET Core, Razor, Java, MVC, EF, Dapper,Postman,Git, Octopus
● Database Management: Skilled in Dynamo, SQL Server 2016/2019, MySQL, Stored Procedures
● Cloud Technologies: Azure, AWS
● Tools & Software: CI/CD, Docker, GitHub Actions, Postman, Nuget, Slack, Jira, Confluence
● Methodologies: Agile, Scrum
● Specializations: Microservices, Web API Development, Team Management, Technical Leadership, Code Review, Mentoring
EXPERIENCE
Oct 2023 – Present
Level 3 Technical Support Manager
LPL Financial (Remote - Contract)
● SQL support: Provide technical leadership to troubleshoot and support production issues related to the repositories, store procedures, DB design
● SalesForce Reporting: Create and maintain custom reports and subscriptions to various teams
● AWS serverless services (Lambda and containers) utilizing Kafka messaging platform
● Third API Integration Salesforce, Kafka, various CRMs
● Data Automation: Automate repetitive processes to support marketing efforts
● Manage / Mentor / Assign: A technical support team members to address issues and minor enhancements, responsible for hiring and performance reviews May 2014 – Oct-2023
SENIOR PRINCIPAL ENGINEER - TEAM LEAD
SMARTX Advisory Solutions, West Palm Beach, FL
● Team Lead / Principal Engineer: Responsibilities as a team lead/manager, responsible for reviews, hiring and mentoring.
● Cloud SaaS Platform Development: Spearheaded the creation of a high-usage cloud SaaS platform, emphasizing distributed architecture for optimal performance and scalability.
● Continuous Improvement: Led continuous improvements in CI/CD, automation, and assimilation of cutting-edge technologies and frameworks.
● Team Development and Mentoring: Dedicated to coaching and developing team members to align with organizational objectives and product quality standards.
● Microservices Architecture: Pioneered an aggregator edge Web API using .NET Core to support customer API integrations and internal functionalities, ensuring each component was a scalable, self-contained microservice.
● Infrastructure Optimization: Managed and optimized infrastructure components including a load balancer, container cluster, and SQL server cluster, catering to high user traffic and scalability demands.
● User Profile Service Development: Innovated a platform-wide user profile service, enhancing object-based permissions for high-speed access and horizontal scalability.
● Trading Windows Service Utilities: Developed and integrated C# .NET-based trading windows service utilities with major brokerages, enabling real-time trading functionalities.
● Agile Project Management: Championed Agile project management practices, effectively collaborating with various stakeholders, engineers, and managers, ensuring seamless task management and resource planning.
● Azure Migration: Migrated the entire platform from a classic client server infrastructure from on-premise to azure
● Azure VMs: Procured multiple VM instances in Azure to host services and first version of web API using .Net 4
● Azure DBs and SQL server: Created various databases using both SQL server enterprise and Azure DBs to support a collection of services to handle performance calculations and trading services.
● Azure web app: Created a web based administration tool using MVC hosted in Azure to support internal functionality for trading and platform configuration
● Azure source control: Created a TFS instance and moved all code to multiple repositories to Azure. Eventually migrated all repositories to GitHub February 2014 - April 2014
SENIOR SOFTWARE ENGINEER
LEXISNEXIS, FL
● Developed highly efficient and scalable data transformation and transfering
● Agile Project Management
● Technologies: TFS/Github, .NetStandard, Visual Studio 2013, Procedures, Jobs, SQL Bulk Copy February 2013 - February 2014
SENIOR SOFTWARE ENGINEER LEAD
Fleet Advantage, FL
● Responsible for development, overall technology architecture and data integrity
● Developed the overall integration plan and design to migrate the home-grown application to a web-based client server solution
● Responsible for all SQL server administration activities including SSRS, SSIS and ETL processes on SQL 2008 R2
● Developed the overall integration including integration with Salesforce, architecture, design and development of customer portals
● Technologies: Visual Studio C# dotNet. SQL server 2012, TFS, Team Management, Technical Lead, Code Review and Mentoring.
October 2009 – January 2013
SUPPORT MANAGER OFF-SHORE SUPPORT
LIBERTY POWER, FL
● Designed and Implemented an online enrollment platform
● Responsible for all production related application support for
● account enrollment and CRM for in-house developed applications.
● Responsible for managing a team of 12 off-shore engineers
● Work with stakeholders and project sponsors throughout the enterprise business units
● Technologies: TFS, Visual Studio, Dotnetnuke 6.x, SQL 2008 and C# .Net 4.0, ASMX services, consuming WCF services to obtain prices and utility related parameters. April 2008 - December 2009
FREELANCE BUSINESS OWNER
TUCHEON LLC
● Designed and implemented a 100% portal monitor and managed software product designed for children and teens to be used on personal computers USB based.
● DotNetNuke CMS Created web portal to consume web services using DotNetNuke
● Developed a scalable web service to manage data entry from any compatible consumer
● Created e-Commerce website for the purpose of marketing, education and sales
● Deal with business partners, vendors and customers June 2005 - April 2008
CERTIFIED INSITE CONSULTANT, NC
CAMSTAR Inc, NC (Remote)
● Designed and developed business rule functionality for Camstar’s core product InSite
● Developed business rule functionality for Camstar add-on product
● Customized metadata associated with a particular manufacturing application to match application and customer’s requirements in
● Developed multiple test scripts XML based for validation
● Developed web based and Windows based test applications using ASP.Net, VB.Net and C#.
● Managed and contributed to core product development
● Technologies: Insite MES, VS2005, Oracle 8i, SQL Server 2008, VB.NET,ASP.NET, ASMX Services,WCF, DotnetNuke, VB, Agile, Scrum, Team Management Technical Lead. March 2003 - May 2005
MES INSITE SYSTEMS ARCHITECT
IBM GLOBAL SERVICES, KY (Remote)
● Managed a group of developers co-located (US-Russia)
● Lead architect and designer for a data archiving and purging system
● Complete understanding of customer’s enterprise wide data requirements to deliver efficient, cost effective and timely solutions for world wide deployment
● Technical lead and management of technical personnel f
● Responsible for maintenance and design of Meta data modeling, technical documentation, software design, develop test plans & user acceptance criteria, present proposals and quotations
● Responsible for formulating, documenting and designing global manufacturing system architecture
● VB, Oracle, Webdev
March 2002 - March 2002
CONTROLS SOFTWARE ENGINEER
SENSORMATIC - TYCO, FL
August 2000 - March 2002
CIM Senior Process Analyst
NORTEL NETWORKS, FL.
EDUCATION
BS ELECTRICAL ENGINEERING
REFERENCES
Available upon request
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