Team Members District Manager

Alissa Grabarczyk

Cape Coral, FL ***** 239-***-**** ******@**********.***

Experience

Scooter’s Coffee District Manager August 2023 – Present

-Operations management of 4 locations throughout the Lee Memorial Health Systems hospitals.

-Recruitment of new team members through social media, Job fairs, and hiring platforms.

Radiology Regional Patient Coordinator Supervisor July 2021 – June 2023

-Supervisor and recruitment for non-clinical patient intake staff at 14 locations.

-Designed online check-in process with IT to streamline patient intake.

-Served on the Staffing and Retention committee and designed employee reward systems.

-Created new training processes for team members to accurately input billing codes and comply with insurance regulations.

McDonald’s District Manager June 2012 – July 2020

-Oversaw the operations of 6 locations generating over 17 million annually, the highest annual revenue across the franchise with the greatest allocation of bonus incentive pay.

-People Team Lead for all 27 stores in the franchise which entailed implementing recruiting and hiring initiatives, developing effective onboarding procedures, creating a brand-new benefits package for team members, and planned multiple employee celebrations hosted by the franchise.

-Created professional development programs to better prepare store management for leadership roles.

-Followed up on guest complaints and instituted changes in procedure to improve guest experience.

-Taught NRFSP food safety courses and administered exams for team members.

-Partner with corporate liaison to host events to implement effective training for new menu offerings/Limited time offers.

McDonald’s General Manager June 2004 – June 2012

-Managed 60 employees.

-Responsible for monthly P&L.

-NRFSP certified instructor.

-Onboarding and hiring of new team members.

Education

University of Wisconsin Milwaukee- Business Administration and Marketing 1984-1986

Skills & abilities

Recruitment

P&L

Food Safety Education (Serv Safe Certified, NRFSP Certified Food Safety Trainer)

Six Sigma Lean Processes (Six Sigma Yellow Belt)

Training and Development

Leadership

EMR training in EPIC

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