Patient Care Customer Service

SHELDON VIELIE

***********@*******.*** • 262-***-**** • 6300 Partridge Hill Dr., Racine, Wisconsin 53406 STAFF PHARMACIST

Summary: Highly experienced pharmacy professional with over a decade of industry experience. Possess a Bachelor of Science in Pharmacy and excel in pharmacy operations, immunizations, filling prescriptions, and workflow management. Exceptional skills in prescription dispensing and a strong commitment to patient care. Analytical and meticulous in nature, with a proven track record of improving efficiency and enhancing customer service in fast-paced pharmacy environments. Passionate about healthcare and dedicated to providing the best patient advice and care. Looking for an opportunity to leverage vast experience in a challenging role in the pharmacy industry. Key strengths:

Bachelor of Science in Pharmacy • Inventory Management • Prescription Dispensing Filling Prescriptions • Compounding • Ordering • Immunizations • Patient Safety Clinical Pharmacy Operations • Pharmacy Operations • Drug Interactions • Workflow Management PROFESSIONAL EXPERIENCE & ACHIEVEMENTS

CVS Health/Pharmacy, Racine, WI 53406 2022 to 2024 Support Pharmacist

Spent many years providing exceptional patient care, ensuring accurate medication dispensing, and offering comprehensive counseling on prescriptions and over-the-counter medications. Developed strong relationships with patients and healthcare providers, contributing to a positive and trust-based environment. Implemented and maintained inventory control systems to minimize waste and increase efficiency. Led a team of pharmacy technicians, fostering a collaborative and educational atmosphere. Participated in community outreach programs to promote health awareness and preventive care.

University of Wisconsin-Madison-School of Pharmacy-Bachelor of Science

Pharmacology Instructor at Technical College

Pharmacist Certified for Immunization Delivery

Certified Flight Instructor-Multi and Single Engine

United States Army. Honorably discharged after attaining rank of First Lieutenant Hometown Pharmacy, Racine, WI 53402 2020 to 2022

Staff Pharmacist

Served for two years in a supportive role, ensuring the accurate dispensing of medications, counseling patients on drug therapy, and providing immunizations. Collaborated with healthcare providers to optimize patient care, while adhering to all regulatory and compliance standards. Implemented medication therapy management programs, improving patient outcomes. Led training and development initiatives for pharmacy staff, fostering a high-performing team. Contributed to the achievement of company goals through the provision of exceptional customer service.

Excellent customer service

Excellent supportive pharmacist

Excellent technician relations

Genoa Pharmacy, Waukesha, WI 53186 2019 to 2020

Support Pharmacist

Served in a supportive role, ensuring efficient pharmacy operations and providing top-notch patient care. Gained expertise in dispensing medication, counseling patients, and collaborating with healthcare professionals. Participated in various health promotion initiatives, contributing to community health awareness. Continually updated knowledge of pharmaceuticals and healthcare trends to provide the highest level of service. Serviced psychological hospital and outreaches

SHELDON VIELIE ***********@*******.*** • 262-***-****

Managed and organized medication stock to ensure efficient dispensing to patients.

Regularly communicated with health providers to verify medication doses and potential drug interactions.

Contributed to patient health by counseling on medication usage and potential side effects.

Helped create delivery schedule

SHOPKO PHARMACY, Racine, WI US 2011 to 2018

STAFF PHARMACIST

Responsible for ensuring the accuracy of prescription fulfillment in a high volume pharmacy. Lakeview Specialty Hosp, Waterford, WI US 2015 to 2017 DIRECTOR OF PHARMACY SERVICES

Supervise pharmacists and technicians, Work with the doctors on medication issues. Work with antibiotic stewardship

GATEWAY TECHNICAL COLLEGE, Racine, WI US 2008 to 2015 ADJUNCT INSTRUCTOR - Teach Pharmacology for Medical Assistants AURORA PHARMACY, Racine, WI US 2001 to 2009

PHARMACY MANAGER

Effectively managed pharmacy operations, hired and directed staff, and ensured the highest level of customer service. Pharmacy Intern Preceptor, educating students in the economics of pharmacy, and illuminating the practical side of pharmacy. EDUCATION & TRAINING

Bachelor of Science in Pharmacy, Major: Pharmacy, University of Wisconsin, Madison, WI (2016)Bachelor of Science in Pharmacy

University of Wisconsin - Madison, WI

2005 to Present

AFFILIATIONS & COMMUNITY INVOLVEMENT

Pharmacy Society

Professional

PRESENTATIONS

Certified Flight Instructor- Instruments-single and multi engine

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