PROFILE INFO
REFERENCES
Customer interaction consultant
MTHEMBENI
MYAKA
EDUCATION
SKILLS
ACHIEVEMENT
BUSINESS ADMINISTRATION
TRAINING FORCE INSTITUTE
MATRIC / GRADE 12
BIZMALI HIGH SCHOOL
Matric fully completed.
Certificate fully completed.
CONTACT
EXPERIENCE
Dedicated Customer Service Consultant providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients.Dedicated to identifying customer needs and delivering effective solutions to all
problems.Excellent time management skills combined with a superior knowledge of the customer service industry. SMOLLAN GROUP SA
CALL CENTRE CONSULTANT
Build strong relationships with
customers; Follow our customer
engagement strategies,Meet
qualitative and quantitative targets
Managing administration,
communicating and coordinating with
internal departments.
GAUTENG OFFICE OF THE PREMEIR
CALL CENTRE CONSULTANT
Routing inbound calls to the appropriate
resources. Following up complicated customer
calls where required. Completing call notes and
call reports.
MAKRO SA
SALES CONSULTANT
Maintaining client records. Answering client
questions about credit terms, products, prices,
and availability
Suggesting payment methods for Clients
Management Skills
Creativity
Customer service
Negotiation
Critical Thinking
Leadership
SLA TOP PERFORMER
CERTIFICATION
YEAR : APRIL 2023
324Klein.Str.Johannesburg
Gauteng2193
Linkden
https://www.linkedin.com/feed
/
****************@*****.***
Smollan Group SA
Contact Person : MK Mnguni ( CIC Manager)
Contact details : 078*******
Gauteng of The Premeir
Contact Person : Hellen Mashile
Contact details :011*******
2021 - 2024
2020- 2021
2019 - 2020
1999 - 2011
2018 - 2020