Delivery Driver Customer Service

Continued….

Tobias S. Johnson

*** *** **** **. *-108 Lawrenceville, GA 30046

470-***-**** *****************@*****.***

SUMMARY OF QUALIFICATIONS

Superior Customer Service Professional with over 10 years support experience with high proficiencies in water utilities and Delivery driver services. Dedicated, focused and able to prioritize and complete multiple tasks and follow through to achieve project and daily goals. Independent, self-motivated, and easily master meanings of company terminology and ability to foster positive relationships with clients and colleagues at all organizational levels.

CORE COMPETENCIES

Cooperation/ Teamwork Customer Service Quality of Work Quantity Work Confidentiality Flexibility

Reliability Organization Support of Diversity

Values and Ethics Innovation Strategic Thinking

CERTIFICATIONS

• State of Georgia CDL Class B License

PROFESSIONAL EXPERIENCE

Sinclair Logistics/American Signature Furniture/ Rooms to Go Delivery Driver Independent Contractor Duluth, GA

01/2018-Present

Drove 26-30 foot truck. Loaded, unloaded and assembled furniture inside of customers’ homes. Assist customers in a professional, polite, and prompt manner; perform vehicle safety checks before departure and reported any safety concerns immediately to company management. Builders First Source

Driver/Customer Service Seasonal Atlanta, GA

10/2014-12/2015

Safely load and unloaded 30foot truck. Delivered home building supplies like doors, windows, wall trimming etc. Monitored delivery truck performance and performed routine maintenance. Practice careful, defensive driving techniques to attain and maintain a perfect safety record while traveling to areas like Winder, Cummings, Powered Springs, Griffin, Lake Oconee etc. Quality First LLC

Delivery/Pickup Driver Independent contractor Atlanta, GA 02/2013-12/2017

Safely picked up and delivered product and material from varies companies designated by Courier Connections. Monitored delivery truck performance and performed routine maintenance. Drove 26-30 foot and refer trucks. Designed timesaving routes throughout various counties. Recorded and kept records using bill of lading

Tobias S. Johnson

Resume – page 2

DeKalb County Water Department Stone Mountain, GA

Meter Read/ Inspector 2008 - 2013

City of Atlanta Department of Watershed Management Atlanta, GA Meter Read/ Inspector 2003 - 2006

United Waters Atlanta, GA

Meter Read/ Inspector 2000 - 2003

Provided customer service to several thousand DeKalb and Fulton County residents by securing an accurate water meter read. Located, covered and non-routed meters by using map books and diagram reports. Inspected meters and connections for defects, damages, and unauthorized connections. Indicated irregularities on forms for necessary action by servicing department; verified readings to locate abnormal consumption and record reasons for fluctuations; disconnect service for non-payment of charges in vacant premises and connect service for new occupants. Completed supporting paperwork and data entry as required by management; created and maintained daily service reports. EDUCATION AND PROFESSIONAL DEVELOPMENT

DeKalb Adult Educational Center Clarkston, Georgia General Educational Development 2000

COMPUTER KNOWLEDGE

• Internet Proficient • Word 07 • PowerPoint 07 • Excel 07

• Outlook 07

VOLUNTEER WORK

• Salvation Army – Feed the Hungry

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