Lisa M. Kibler
*************@*****.***
I am an experienced business professional looking to obtain a position in a people-oriented organization where I can maximize my management, customer service, recruiting, and communication experiences. It is my goal to partner with a company that promotes growth and longevity where I can continue to build my skillset while adding value through commitment, hard work, learning, and dedication.
Skills Experience:
Great at building and maintaining relationships with co-workers, clients, customers, and agents
Software: Microsoft Office, Wise Terminal, DAT Load Board, Various Recruitment Software (Driver Reach, TenStreet) Prophecy. ICIMS software, Workday.
Excellent organization, communication, and management skills
Money management services
Problem solver
Professional Experience:
Ryder System Inc. Miami, FL, www.ryder.com
Recruiter II / Human Recourses January 2021 - Present
Recruiting highly qualified applicants and targeted recruitment strategies on key candidate pools.
Adhered to job postings requirements based on state and federal requirements.
Improved employee retention by increasing job satisfaction and enhancing communication.
Collaborated with hiring managers to interview ideal candidates.
Submitted recruitment reports to provide updates to hiring manager.
Addressed organizational staffing needs, working closely with management to understand and establish optimal levels.
Tracked efforts used to successfully fill each position.
Reach targeted compliance of 25 hires and 25 days time-to-fill.
Premier Global Logistics, Milford, OH, www.premier-globallogistics.com
National Sales Account Representative, June 2020 – November 2020
Build relationships for a start-up company
Build customer and carrier database
Track drivers and carriers
Update customers via various communication methods
Build customer and carrier packets
Post on load boards
Administrative tasks
Ray Hamilton Company, Norwood, OH, www.rayhamilton.com
Recruitment Supervisor, April 2019 – December, 2020
Responsible for hiring over the road drivers, short haul drivers, and local drivers
Maintained relationship with new hires and potential leads
Employee morale management
DOT compliance management
Assisted in federal audits
Employee travel management
Compiled new hire, active employees, and terminated employee data to drive retention
Created a database of all potential leads
Cost savings for recruiting funds to be allocated more appropriately
Created driver employment handbook
Assisted the administrative team as needed
Built and distributed company newsletter
Surge Staffing, Florence, KY, www.surgestaffing.com
Client Program Manager, October 2016 – April 2019
Managed relationships with existing customers, end users, and temporary associates
Assisted recruiting department
Payroll for approximately 1,000 associates
Consulted with hiring managers to better understand clients’ needs, maximize level of service, and encourage relationship building
Budget and managerial meetings
Coordinated job order distribution and communicate customer needs with receiving branch
Associate coaching, training and counseling, disciplinary action, and employee terminations
Created and executed client specific on boarding, orientations, presentations, documents, screening and testing
Customer service management through visits, calls and meetings
Collaborative problem solving with clients
Assisted the administrative team
Implemented processes and procedures
Compliance to customer contracts
Created gross profit reports
References upon request*