Customer Service Call Center
Resume:
LYNN HUSMANN
PROFILE
Experienced teacher and customer service professional looking to transfer my communication, planning, creative problem- solving skills to a new career.
CONTACT
PHONE:
EMAIL:
********@*****.***
EDUCATION
Illinois State University
1980-1984
Animal Science B.S.
Trinity Christian College
2002-2003
Elementary Education
WORK EXPERIENCE
Steger School District 194 – 1st and 2nd grade teacher 2004-May 2024
Managed classroom of 25+, designed daily lessons using data to differentiate the needs of all students.
Sara Lee Bakery – Consumer Services - 2002
Handled consumer claims, answering call center calls, reporting data to management regarding consumers feedback to resolve issues.
Sara Lee Bakery – National Accounts Representative
Managed orders, collaborated with sales, brokers, shipping to fulfill customer needs. Traveled to account and broker sites to ensure customer satisfaction.
Manpower Temporary Services – Office Supervisor
Responsible for office employees, recruitment, customer retention, new customer onboarding.
SKILLS
Critical Thinking
Communication
Organization
Leadership
Creative Thinking
Teamwork
Time Management
Computer Skills
Conflict Resolution
Research Skills
Data Analysis
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