Resume Attached

My Objective

To join an established facility one this offers the opportunity for personal growth and advancement. Te’Amber Quanece Dillard_1227 Sequoia Drive Desoto, Texas 75115 _ 903-***-**** ********@******.***

EDUCATION

• Hallsville High School Hallsville, TX High School Diploma

• Kilgore College Kilgore, TX Certification of Phlebotomist

• Kilgore College Kilgore, TX CPR Certification

• MTC Henderson, TX Correctional Officer Training

• MTC Henderson, TX Firearms Qualification

• Forklift Certified Desoto, Texas Kroger’s

Work History

Neiman Marcus Group

Dallas TX August 2023 – Current QA

Specialist

• Evaluating the work of fellow associates to ensure proper procedures are followed and customer orders are accurate.

• Daily auditing of transactions completed in all departments.

• Validating and updating item information

• Other tasks as required to meet team goals.

• The Associate must demonstrate the willingness and ability to

• Provide constructive feedback.

• Perform basic math and interpret both written and verbal instructions correctly.

• Actively support team concepts

• Accurately follow directions, both written and verbal

• Focus and remain on task in a fast-paced environment.

• Meet scheduled work hours for department and shift.

• Remain flexible to work overtime, which is mandatory. Fedex

Lancaster, TX July 2023 – March 2024

Pack Handler

• Loaded package containers onto forklifts and transported into packaging areas.

• Prepared pallets of boxes for easy transportation between customer and storage locations.

• Kept storage areas organized, clean and secure to fully protect company assets.

• Labeled packages according to instructions provided on work orders.

• Assembled, sealed and loaded packages into correct trucks. Kroger’s

Desoto, TX February 2022 – July 2023

Forklift Driver of Outbound Frame loading

• Seamlessly fill customer orders throughout the Fulfillment Center in a fast-paced environment.

• Responsible for the quality of the customer orders within the inbound, outbound, and dispatch operational work areas.

• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• INBOUND- Receive and transfer goods from suppliers into totes.

• OUTBOUND- Pick and pack customer orders in an ambient, chill, or freezer environment

• DISPATCH- Assist in the loading or moving process of customer orders throughout the Fulfillment Center

• Achieve productivity goals and targets.

• Flex between various operational roles throughout the inbound, outbound and dispatch work areas.

• Resolve any minor production related issues or request assistance from Leadership as needed.

• Follow quality and accuracy guidelines to ensure a positive customer experience and accurate orders.

• Comply to all operational processes within work area to drive efficiency.

• Follow all safety and food safety processes and guidelines, reporting any defective equipment or health and safety concerns.

• Provide recommendations as needed to Leadership to encourage best practice and continuous improvement.

• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Stemco

Longview, TX July 2021 – January 2022

Reason for Leaving: Laid Off

Production Tech II/ PTII Rubber Molding Tech

• Conduct the day-to-day production / shipping activities associated with assigned duties on a specific production team.

• Operate machinery that applies rubber to material.

• Quality Check to reassure each part is meeting the current expectations for the customer.

• Production operations involving manufacturing/ assembly/ packaging/ shipping related to leather seal assembly, hubcap, hubometer, diversified products.

• Member of production team is certified to perform associated functions.

• Perform functions while applying TCV principles. Orgill

Kilgore, TX

September 29, 2020 – March 10, 2021

Reason for Leaving: Laid Off Order Picker

• Pick and label order accurately.

• Identify unit of measures

• Identify correct merchandise and account for damages merchandise.

• Prepare orders transcripts per customer qualifications. Republic Elite

Marshall, TX September 2019 – June 2020

Reason for Leaving: Conflict is Interest

Lead of Frameless Parts P2P

• Maintain production of cabinets to sold to woodcraft companies.

• Provide materials to maintain a daily quote by order.

• Provide program schedule for each order to reassure the cabinets are being programmed correctly.

• Quality checks for each program wood ran to reassure expectation are being met.

• Moved product to the next processing stage.

Lead for Frameless Part Edge Banding

• Loaded material by order on to CNC Machine to be edge band per expectation.

• Quality checks to reassure each ran material are meeting the correct expectations for the cabinet to be built evenly, smoothly for building Doweling Lead – Current

• Pulled all bottoms edged band material by order to be doweled to complete the cabinets for completion and assembly line for building.

Tyson

Carthage, TX

December 2016 – May 2019

Reason for Leaving: Conflict of Interest

Line worker Whole Bird Margination

• Cone line operation

• Tied birds’ feet/whole body depending on order expectations.

• Made boxes for packaging.

• Packaged birds for order per expectations

• Ceiled bags

Lead of Whole Bird Margination 2018

• Maintained orders for Wal-Mart, Krispy Crunch as well as for Sysco.

• Maintained a daily production quote.

• Scanned material to process orders associated with the daily orders. Overhead Lead Back-up Lead for Rehang Table (2016-2018)

• Maintained a clean work area.

• Maintained a daily production quote.

• Made sure team members were in work area.

• Provided bathroom breaks for team members.

• Provided change overs when different orders need to be produced Scale Operator

• Weighed each product correctly per order expectations.

• Provided product inserts if needed.

• Labeled each product with correct product number as well as correct label information. Back Up Cooler Attendant

• Operations of a scan gun

• Made daily process orders for each product ran.

• Scanned each product to correct order number.

• Made sure each pallet in overhead/fast food cooler had a label, HU and was scanned properly to a process order.

• Scanned in bags every night for front half’s as well as product number 2361 Closed out production orders whenever supervisor was not there. Back up Sizer Operator

• Control room operator.

• Daily checks for birds’ sizes from inside, middle, and outside lines

• Calculated each check for a tare weight.

• Operate each line in the plant, such as if the lines need to be turned off, needed more birds or needed a bird size change per order expectations. East Texas Treatment Facility

Henderson, TX 2016

Correction Officer

Reason for leaving; Conflict of Interest.

• Search for contraband and provide security.

• Count, feed and supervise offenders in housing, work, and other areas.

• Provide custody and security of offenders including observation of offenders.

• Performed security functions including pat and strip searches.

• Transfer and transport offenders.

• Prepared and maintained records, forms and reports.

• Responded to emergencies to search for offenders.

• Uses chemical agents to control offenders.

• Worked commissary, property, recreation, visiting room, main control, as well as administration/segregation.

Aaon

Longview, TX 2016

Warehouse Associate

Reason for leaving: Temp Service.

• Scan in merchandise by using scanners and industrial equipment.

• Inventory merchandise by stocking in specified warehouse location.

• Stock production area.

• Fill orders for customers while maintaining established quality and production standards in a voice and label picking work environment.

• Provide parts for production lines to build customers units through recs.

• Issue quantity of parts to work orders via computer. American Home Patient

Longview, TX 2015

Par/Doc Specialist

Reason for leaving: Company Shutdown.

• Collects, maintain and distribute all documents necessary to define product configuration and control manufacturing processes that insure conformance to customer requirements.

• Develop and maintain a comprehensive filing system and computer database for all documents to be retained in the document control center.

• Ensure that the company receives all appropriate documentation in a timely manner.

• Routinely in contact with Doctors’ offices to send and receive documentation on patients updated clinical information.

• Track treatments and equipment for billing purposes.

• Recording patient’s information, and compiling statistics on medical treatments.

• Ensured document and code accuracy for all submitted billing statements.

• Maintained and updated required billing information paperwork.

• Routinely communicated with insurance providers regarding submitted invoices, and claims.

• ICD-9 & 10 Coding

• Outpatient durable medical equipment coding

• Maintain strict confidentiality.

• Code patient services and enter computer.

• Sort and file paperwork.

• Use computers to read and organized charts.

• Follow up to see if a claim is accepted or denied.

• Investigate rejected claim to see why denial was issued.

• Request prior authorization for outpatient services. Borg Warner (Contract)

Longview, TX 2014

Machine Operator

Reason for leaving: Contract was completed.

• CNC (computer numerical control) Machine Operator

• Setting offsets

• Adjusting and reprogramming controls

• Maintains safe operations by adhering to safety procedures and regulations.

• Maintains continuity among work shifts by documenting and communicating actions, irregularities, and continuing needs.

• Loaded, aligned and operated machines per drawing instructions.

• Taking measurements

Stemco Corporation (Contract)

Longview, TX 2014

Reason for Leaving: Contact was completed.

Machine Operator

• Hubos and Diversified Department

• Automatic welding machine operating

• Package parts per packaging specifications.

• Production of automotive hub caps for different companies

• Label order after packaging.

Customer Service Clerk/Mentor(Lead) Convergys

Longview TX September 2012 – August 2014

Reason for Leaving: Conflict of Interest

• Answering Phones

• Data Entry

• Scheduling appointment’s

• QA Control/Mentor

• Schedule payment arrangement dates for customer

• Process payment inquires.

• Handled customers’ accounts (feature/benefit changes)

• Handled customers billing.

• Process Orders

• Listen to agents calls to reassure call flow chart as well as effective offers.

• Provided assistance to the agents.

• Handled escalated calls.

• Provided assistance to help meet/maintain a monthly sale quota for the reps as well as for the team.

Production Technician-Dana Corporation

Longview TX August 2009 – September 2012

Reason for Leaving: Plant Shut Down

• Mig-welding, mig-tack welding, general assemble of parts, frame painting.

• Monitor and adjust production processes of automotive frames equipment for quality and productivity.

• Test products or subassemblies for functionality or quality.

• Inspect production to re-re-ensure quality parts per customer requirements.

• Assemble parts per work instructions,

• Rework, frame Inspection, welds inspection, Assemble parts on finished frames,

• Label tracking, check labels for accuracy (part number, model number and serial number

• Verify label placement on frame.

Contact this candidate