Placement Coordinator
Resume:
Nina Rain
*********@*****.*** • **** South Hod Hill Circle Taylorsville, UT 84129 • 385-***-****
Objective
I am a hardworking individual with strong family and work values. I am looking for a career to maintain the lives of me and my two young children so that they may thrive in this society and so that I may be able to provide them with a prosperous life.
Education
Taylorsville High School
• High School Diploma
Experience
Harland Clarke
Inbound/outbound customer service specialist 04/2019 - 06/2020 Job responsibilities:
• Handles calls coming inbound and makes outbound calls.
• Worked with customers in Canada.
• Worked on multiple online banking services.
• Helped troubleshoot and guide customers through their online banking. Maximus
Customer Service Representative 02/2021-02/2022
Job responsibilities:
• Verify identity with customers over the phone and collect sensitive information.
• Inbound and outbound calls
• Explaining the types of health insurance plans available to our customers
• Provide quick and friendly service.
Go Au Pair
Placement Coordinator: 02/2022-07/01/2024
Job responsibilities:
• Handling multiple clients at the same time.
• Multi-tasking with people, paperwork and deadlines.
• Handling credit card information and handling payments over the phone.
• Zoom meetings with representatives from different states to follow up with clients in different time zones.
Nina Rain
• • •
2
• Issuing contracts.
• Enforcing rules set forth by the Department of State for the program.
• Working with countries outside of the United States for Visa appointments and availabilities.
• Coordinating travel.
• Handling personal issues between clients.
• Collecting information in an orderly manner.
• Inbound and outbound calls.
• Working with all types of issues, personal and business with my clients.
• Working to make sure deadlines are met and our clients experience a smooth placement with our agency.
Skills
• Hardworking
• Fast learner-learn by doing attitude.
• Team player-works well by myself but loves team effort.
• Good communication skills
• Efficient
• Punctual
• Problem solver
• Handles constructive criticism well.
• Reliable, trustworthy, and honest
Referral:
Isaac Hall: Long time friend/co-worker
Tanna Wilson: Managing supervisor at Go Au Pair
Contact this candidate