Medical Assistant Customer Service
Resume:
Tushime Byiringiro,
Certified Medical Assistant
Contact
Louisville, KY 40219
********.*******@*****.***
Education
Whitney M. Young Job Corps
**/****-**/*024
High School Diploma
Certificates:
Blood borne Pathogens
HIPPA
CPR/First Aid
EHR
CCMA
Objective
Experienced Medical Assistant, Telecom, and Manager. Seeking opportunities to leverage my organizational skills and passion for process improvement.
Experience
Feb 2024-April 2024
Medical Assistant • Norton Healthcare (NCMG)
As a Medical Assistant, I regularly measured vital signs such as blood pressure, temperature, and weight. It was essential for an accurate recording of these measurements and crucial for patient care. I also collected relevant medical history from patients, including details about their health conditions, allergies, and medications. Keeping patient records organized and up-to date was critical for my job. I would handle paperwork, electronic records, and ensure compliance with privacy regulations. Maintaining HIPAA was essential to maintain patient integrity and merit.
Jan 2021-Oct 2022
Assistant Manager • Little Caesar’s
As an Assistant Manager, I aimed to build a team that serves a satisfactory customer service, complete orders within service time goals, according to the customer Service Standards, I also Lead team members on shifts, including assigning tasks,(cleaning, line duties, opening/closing duties), providing feedback and training. Oversee daily operations of the restaurant, Create schedules for employees, Handle customer complaints and resolve issues promptly, and Ensure compliance with health and safety regulations. April 2024-Current
EHR Tech • Norton Healthcare (Telecom)
EHR Technician completes a variety of tasks associated with the collecting, assessing and processing of patient documentation. Application of knowledge includes the process to store, retrieve, review, assess, and process health-related information in both paper format and electronic format. This person serves as a resource for all members of patient care teams to improve patient documentation that allow for accurate medical record practices compliant with applicable Federal, State and Accreditation guidelines. The work done by the EHR Technician contributes to overall patient safety, revenue cycle management and continuous quality improvement initiatives..
Key Skills
Communication
Leadership
Critical Thinking
Problem Solving
Adaptability
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