Customer Service Representative

SABRINA JOHNSON

Midvale, UT ***** H: 801-***-**** C: 385-***-**** *******.********@*****.***

Reliable and friendly customer service representative who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Team member who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Skills -

-Strong communication -Problem-Solver

-Excellent multi-tasker -Cash handling accuracy

-Personnel training and development -Organized and Detail-oriented Received numerous “exceeds expectations” ratings on performance reviews. Employment History-

Customer Service Representative Aug 2017 to Sep 2019 General Dynamics/Maximus Federal - Sandy, UT

Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs.Built customer confidence by actively listening to their concerns and giving appropriate feedback. Crew Member/Cashier Sep 2019 to Feb 2021

7 Eleven - Sandy, UT

Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases. Resolves customer issues and answers questions. Bags purchases if needed. Maintained visually appealing and effective displays for the entire store. Crew Member/Crew Trainer Jun 2021 to Oct 2023

Chili's - Sandy, UT

Responded to guest inquiries and requests in a timely, friendly, and efficient manner. Balanced the needs of multiple customers simultaneously in a fast-paced food service environment. Cleaning Professional-Tory Tyme Cleaning Company Sept 2020 to Currently Still working ocasional jobs. My job includes tasks like vacuuming, sweeping, emptying trash cans, dusting shelves, cleaning windows, and mopping floors. Complete cleaning by type of clean, while being mindful of customers special requests.

High School Diploma - 2014

Entarda High School - Midvale, UT, USA

Completed my Senoir year at this highschhool while working and maintaining two jobs.

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