Administrative Assistant

Tiffany Barrientos

**** *. **** **.

Cicero, Il *0804

773-***-**** *************@*****.***

O BJ EC T I VE

Organized, detail-oriented professional with more than 8+ years of experience in clerical work, administrative procedures, and customer service. Self-motivated and possess an influential "go-getter" attitude. Possess excellent verbal and written communication skills as well as excellent phone presentation with a professional attitude always maintained.

E D U C A T I O N

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E XP ER I E NCE

Morton College, Cicero, Il

(AS)

01/2021 – 08/2021

Staffing Specialist • A.S.G. Staffing • Berwyn, Il

Riverside Brookfield HS, Riverside, Il (Gen. Ed. Diploma)

•Greeted candidates and visitors in a friendly and professional manner.

•Answered phones and prioritized calls on a multi-line phone system in a timely manner.

•Assisted applicants in completing their applications accurately via phone as well as in person.

•Withheld confidentiality of candidate's personal information

•Contacted all incomplete/online applicants that needed to complete application daily.

•Warm called applicants to discuss employment opportunities.

•Scheduled candidates in outlook calendar to do testing or complete applications.

•Drug tested candidates when required.

•Completed applications for candidates that were computer illiterate.

•Set up skill testing for candidates when required by assignment.

•Always maintained a clean and professional work environment.

•Always remained positive with a go getter attitude

06/2017 – 01/2018

Enrollment Specialist • Familia Dental • Schaumburg, Il

•Responsible for enrolling and credentialing providers into Familia

Dental offices in IL, IN, WI, IA, TX, & NM.

•Gained familiarity with 30+ insurances including Medicaid's and

Medicare's for each state mentioned above

•Developed and maintained relationships with personal Network

Representatives for insurances to facilitate the provider enrollment/re-

enrollment process

•Identified mistakes, omitted information, missing forms and

attachments and relayed the information to the provider and/or the

network's representative to ensure completion and/or resolution in a

timely manner

•Reviewed and validated each application for accuracy and

completeness

•Contacted providers to verify and correct any information on paperwork rejected from insurance companies.

•Responded to telephone inquiries, emails, and written correspondence using standard templates, procedures, and letters required for this department.

•Provided excellent customer service in all aspects of contact with providers and personal Network representatives.

•Always ensured proper organization of provider’s files and withheld confidentiality

11/2015 – 05/2017

Office Administrator • Heartland Granite • Aurora, Il

•Answered phones

•Sent/received correspondence via Fedex, UPS, and USPS

•Greeted clients and provided tour of indoor showroom as well as warehouse

•Organized and filed confidential documents in an accurate and timely fashion

•Took inventory and ordered supplies when needed for men's tool room, bathroom, kitchen, as well as 4 small offices

•Gained knowledge of all stone types

•Updated inventory for over 250 types of granite, marble, quartz, and quartzite and took measurements required for inventory

•Made sure showroom and warehouse were always clean and presentable

•Processed payments and batched at the end of the day

04/2015 – 10/2015

Administrative Assistant • The Hire Solution • Oakbrook Terrace, Il

•Answered phones

•Sent/received correspondence via USPS

•Received and directed candidates through all of MS office applications for assessment testing

•Communicated with candidates references and reported information received to designated recruiter for candidate

•Filed company records and always maintained confidentiality

•Ordered and restocked general office supplies when needed

•Posted 20+ job advertisements regularly on various job search sites and would update daily as well as weekly (when needed)

K E Y S KI L LS

-Ability to meet deadlines in a timely manner and effectively prioritize work based on goals

-Ability to multi-task and work in high pressure situations efficiently and accurately

-Excellent phone, written, verbal, & communication skills

-Intermediate knowledge of all MS office applications

-Typing speed is 70+wpm

-Bi-lingual in Spanish (Fluent)

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