Medical Assistant Patient Care

Melissa Guzman

*** * ******** *** *********, CA *2832 - 714-***-****

************@*****.***

Medical Assistant

Profile: Dedicated and technically skilled Medical Assistant with versatile back office support. Through experience and education as a Medical Assistant. With knowledge and training in patient care, patient education, medical terminology, healthcare management and administration, combined with experience as a customer service representative, high-priority projects, multi-task and take pride to provide exemplary patient care.

Education and Certificates

•Intercoast College Orange, CA

Medical Assistant-Diploma 2015-2015

•Everest College Anaheim, CA

Medical Assistant 2014-2015

•BrymanCollege Anaheim, CA

Medical Administrative Assistant –Diploma 2003-2004

•Westminster High Westminster, CA

Diploma 1999-2003

•Lincoln Education Center, Garden Grove, CA

Digital Graphic Design-Certificate of Competencies 2002-2003

Bilingual English, Spanish

Patient Registration and Back Office, Patient Flow, Insurance Elgibility, EOB Claims, Patient Scheduling and Confirming, Patient Referrals.

•HIPAA Certified •Capillary Punctures

•OSHA Certified •Chemical Urinalysis

•CPR Certified •E.K.G.

•Vitals •Throat Cultures

•Medical Terminology •Ear/Eye Lavage

•Basic Human Anatomy •Sterile Trays

•Visual Acuity Exams •Set Pap Trays

•ICD-9/CPT coding •Hemoglobin Exams

•Microsoft Word •Personal Injury

•Injections •Suture Removal •Venipuncture •Inventory

•Sterilizing patients room •Collaborated Practice

Cedars Sinai Brea CA

Pateint Care Specilist CA

Patient Registration, Patient Center referrals, Paitent Schediuling, Medical Insurance Elgibility,Transfer of Patients.

ADIDAS -Brea-CA

Customer Service Agent

Answering multiple phone lines, Order's, FedEx tracking and UPS tracking, Returns and exhanges, refunds.

Blue Cross Blue Shield-Brea-CA 2016

Customer Sercive Member Services Agent

Medical Insurance Verifications, Open Enrollmemnt, Finding Dr's, Department Transferring

Application Process Billing Claims EOB'S, Adjustments

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