Human Resources Employee Relations
Resume:
Joanna Witkowski
Diverse Individual With Over ** Years Experience In Customer, Client and Employee
Management
Knoxville, TN 37918
*************@*****.***
Accomplished human resources professional seeking to leverage extensive knowledge of employee relations, business and positive communication in a customer-focused position that works directly with clients and ensures a positive experience.
Authorized to work in the US for any employer
Work Experience
Independent Consultant
Knoxville, TN
January 2023 to Present
• Consulted partnering companies with HR strategies and procedures
• Assisted with web page management to increase product knowledge and generate additional sales
• Provided expertise in marketing strategies
• Created specialized training programs
• Coached management teams on employee retention
• Additional duties as requested
Staffing Business Specialist
Peak Workforce Solutions, LLC - Clinton, TN
August 2021 to December 2022
• Train, coach, and manage the workforce to achieve optimal productivity and output.
• Active recruiting.
• Review timesheets, supervisor approval, and exceptions to ensure accuracy of payroll prior to submittal.
• Employee orientation and safety training as required by OSHA.
• Conduct weekly safety audits for each shift.
• Execute a proactive retention program to keep the workforce engaged and motivated.
• Be visible on manufacturing floor; be available to answer employee questions in a timely manner; be available and accessible for employees working all shifts
• Administer employee benefit programs such as life, health, dental, and vision insurance, retirement plans, vacation & sick leave, and employee assistance program..
• Arranges for employee physical examination, first aid, and other medical attention HR Assistant/National Recruiter
RemX - Knoxville, TN
October 2020 to July 2021
• Perform administrative work, including scheduling, maintaining files and sorting mail for the Human Resources department
• Enter employment data into computer database
• Track and update hourly employee leaves of absence
• Assist HR supervisors with the hiring process, including submitting job postings online and scheduling candidate interviews
• Coordinate logistics for new hire orientations and employee training sessions
• High Volume Light Industrial recruiting
• Employee coaching and performance reviews
Strategic Account Manager and Recruiter
Randstad Staffing
May 2015 to March 2020
• Maintain regular communication with key external client contacts and end users to provide tailored services and ensure the highest level of client satisfaction.
• Develop and manage a talent pipeline that aligns with the clients' needs and output requirements.
• Train, coach, and manage the workforce to achieve optimal productivity and output.
• Execute a proactive retention program to keep the workforce engaged and motivated.
• Implement strategies to achieve contracted service level metrics.
• Budget accountability; goals and objectives management; maintain communication with key client representatives to ensure successful business development and ongoing account relationship.
• Resolve operational or tactical questions or problems.
• Communicate with suppliers regarding servicing requirements for accounts requirements and provides feedback on performance.
• Train new employees, suppliers and hiring managers on VMS systems and MSP operations.
• Assist with new business integration to ensure smooth transitions into the current program.
• Effectively recruit, screen, interview, assess and hire sufficient candidates to fill open positions.
• Effectively coach and manage talent.
• Make decisions regarding hiring, placement and discipline of talent.
• Contribute administratively to the smooth running of branch operations.
• Negotiate and establish pay rates and bill rates.
• Network within the community to build a client and recruiting network (Social media recruiting, job fairs, outreach, and job boards).
Administrative Logistics Representative
Metalfrio Solutions
June 2014 to March 2015
• Responsible for maintaining a record of all outstanding purchase orders with external vendors.
• Arrange transportation and forwarding services for all orders to ensure material is delivered as per schedule.
• Reviews expediting schedules on purchase orders. Obtains and forwards information to planning and sales teams.
• Reviews and reports all freight rates. Coordinates all export and import shipments.
• Processed and diagnosed all freight damage and claims.
• Assisted sales team with sales inquiries and product knowledge for customers. Education
West High School
August 2001 to June 2005
High school diploma
Skills
• 10
• years aggressive sales experience
• years with excellent customer service
• 6 years in client relationship building
• 5 years experienced with Applicant Tracking System and VMS tools
• 5 years experienced in recruitment for high demand clientele
• Strong experience in onboarding and off boarding employees
• Knowledgeable in Microsoft Excel/Word/Quickbooks
• Intermediate knowledge in data analytics
• Human Resources
• Logistics
• Performance Management
• Recruiting
• SAP
• Sourcing
• Workday
• Microsoft Powerpoint
• Customer service
• Communication skills
• Computer literacy
• Microsoft Excel
• Computer skills
• Microsoft Word
• Microsoft Outlook
• Microsoft Office
• HR sourcing
• Order Fulfillment
• Employee Evaluation
Certifications and Licenses
Professional In Human Resources
Contact this candidate