Patient Care Quality Assurance
Resume:
Karen Bateman
Sandy, UT *****
**************@*****.***
Professional Summary
I started in caregiving when i was 15 in nursing homes.Worked in hospitals till I graduated from high school.Went to Ricks College and started nursing for a year moved to Provo to assist my sister in taking care of her kids.Worked at American Fork Hospital and I took care of the children in the unit where they had been abused and hurt.Back then you really had no options to help the kids .I knew that was a long time ago but I have worked in all departments I was a float in lots of area pediatric patients and older patients were my favorite.I took off 15 years at the casino because my heart was broken my last patient was a little boy and he had seizures every 5 to 10 minutes very hard and you fall in love with the family and baby.I held him and we danced to music it is hard now to listen to Eric Clapton When he passed I bought a tree and we planted it on the yard.I loved my job but just needed a change worked in a casino you didn't have your heart broken and I got to cut off customers from to much alcohol.I would love to work as a caregiver and get my CNA license here I had a licensed for Oregon and Washington.!
Skills
Patient Care
Vital signs monitoring
Compassion and Empathy
Bathing Assistance
Transporting patients
Trustworthy companion
Patient Management
Valid State driver's license
Patient Relations
Activity Planning
Care plan implementation
Quality Assurance
Observing responses
Condition Monitoring
Preparing meals
Indirect Patient Care
Reliable transportation
Medical Records Management
Feeding assistance expert
Meal Planning
EMR / EHR
Outpatient Care
Activity Coordination
Tube feedings and medications familiarity
Conducting intakes
Pediatric Care
Quality Assurance Controls
Chronic Disease Management
Case Management
Tracheostomy Care
Medical office administration
Wound care specialist
CNA Certification
CPR Certification
Time Management
Vital signs
Certified Nursing Assistant
Certified Nursing Assistant (CNA)
Activities of Daily Living ADL Support
Attention to Detail
CPR/AED
Patient Care Quality
Catheter Care
Certified in CPR/AED
Calm Under Stress
Patient Positioning
Patient Observation
Empathy and Compassionate Care
Oral Hygiene
Client documentation
Family Communication
First Aid Certification
Room Cleaning and Restocking
Infection Control
Medical Terminology
Behavior redirection
Patient Safety Management
Bedsore Prevention
Heavy Lifting
Emotional Support
Specimen Collection
Healthcare ethics
Patient Assessments
Maintaining privacy
Inpatient Care
Light Housekeeping
Patient relationship building
Responding to emergencies
Documenting behaviors
Companionship and emotional support
Ambulation Assistance
Supporting personal needs
Mobility Assistance
Medical terminology knowledge
Direct Patient Care
Geriatric Care
Compassionate caregiver
Patient-focused care
End of life care
Patient Lifting
Compassionate
Bedside manner
Collecting vital signs
Safety Precautions
Dementia and Alzheimer's knowledge
Recording vital signs
Reliable team player
Complex Problem-Solving
Patient Transfers
Maintaining confidentiality
Dressing assistance
Basic Life Support
Feeding Assistance
Work History
March 2007 - April 2024
Home Health Services - Everett, WA
CNA
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
July 2011 - April 2020
Tulalip Resort Casino - Marysville, WA
Waitress Supervisor
Managed table turnover rate effectively allowing for more guests served per shift.
Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
July 1974 - July 1978
General Hospital - Portland, OR
CNA
Education
March 1978
Revells Beauty School Wenatchee, WA
Cosmetology Hair And Makeup
July 1974
Lincoln High School Portland, OR
Yes Nursing
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