Customer Service Personal Banker

Antravin Paris-Hawkins

ad26yh@r.postjobfree.com 903-***-**** Houston, TX www.linkedin.com/in/antravinparis-hawkins/

EDUCATION

University of Houston, C.T. Bauer College of Business

Bachelor of Business Administration in Finance

Houston, Texas

May 2025

Relevant Coursework: Business Computer Applications, Business Statistics, Principles of Accounting – Financial, Managerial

EXPERIENCE

First National Bank Texas Jacksonville, Texas

Personal Banker June 2023 – July 2023

Educate customers about the bank's financial products and services, such as loans, credit cards, and investment options, and assist them in choosing the right products for their needs

Open and close accounts, including savings, checking, and certificate of deposit (CD) accounts, for customers. Help customers manage their accounts effectively

Participate in outreach activities to attract new customers and promote the bank's products and services within the community

Semester Sales Project Houston, Texas

University of Houston, MARK 3337: Professional Selling February 2023 - April 2023

Conducted extensive market research to identify potential customers and market trends, resulting in a targeted sales strategy that focused on selling Ecolab products to UH Hilton

Collaborated with team members to develop comprehensive marketing plan that included product positioning, pricing strategy, and promotional activities

Utilized excellent communication skills to successfully pitch Ecolab products to UH Hilton management, emphasizing product benefits, cost savings, and superior quality

HEB

Bagger

Houston, Texas

November 2022 – April 2023

Demonstrated ability to provide excellent customer service by greeting customers, assisting with bagging, and carrying out groceries in a timely and efficient manner

Maintained a clean and organized work environment by ensuring bags and carts are readily available, neatly organizing products on shelves, and promptly cleaning spills and debris

Exhibited strong teamwork skills by effectively communicating with other team members, supporting colleagues in their duties, and working collaboratively to ensure customer satisfaction

Brookshires Warehouse Tyler, Texas

Order Selector June 2022 – August 2022

Proficient in operating a forklift and other warehouse equipment, ensuring accurate and efficient picking, packing, and staging of orders for shipment

Adhered to safety guidelines and procedures, including wearing protective gear and properly handling hazardous materials, to maintain a safe work environment.

Demonstrated strong attention to detail by carefully checking product labels and quantities, verifying order accuracy, and ensuring timely and efficient delivery of products to customers

Super One Tyler, Texas

Cashier/Stocker March 2021 – August 2021

Processed an average of 100 customer transactions daily, accurately handling cash, credit, and debit payments, and maintaining a balanced cash drawer with zero discrepancies

Demonstrated proficiency in using point-of-sale systems, including efficiently scanning products and applying discounts and promotions

Demonstrated strong problem-solving skills by effectively addressing customer complaints, defusing tense situations, and resolving issues to ensure customer satisfaction

LEADERSHIP EXPERIENCE

Scholars of Finance Houston, Texas

VP of Marketing & Outreach May 2022 – Present

Source, develop, and maintain relationships with executives or corporate partners

Drive chapter membership growth by helping with recruitment

Ensure each program has marketing support to yield strong turnout

Lead fundraising/sponsorship efforts for the chapter

SKILLS & INTERESTS

Skills: Microsoft Office Applications (Excel, PowerPoint, Outlook, Word), Detail oriented, Communication skills, Organization skills

Interests: Football, Bible Study, Volunteering, Weightlifting

Volunteer Experiences: “Don’t Mess With Texas Trash Off”, “Great American Clean Up”

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