THERESA REED

Germantown MD ***** · 301-***-****

ad0p4d@r.postjobfree.com

Dedicated Administrative Assistant with a proven track record of organizing and streamlining office operations to enhance efficiency and productivity. Proficient in managing a variety of administrative tasks such as handling meeting logistics, managing calendars, and providing comprehensive support in a fast-paced environment. Demonstrates excellence in delivering outstanding customer service to both internal and external customers.

Experience

Administrative Coordinator September 2017 – Present

Izaak Walton League of America

Provided extensive support to the Director of Membership Programs and the Director of Chapter Relations

Managed a busy office calendar to ensure efficient scheduling and coordination of meetings

Assisted with various projects including the Annual Award Convention by handling the logistics and managing the attendance

Compiled the meeting and presentation materials for distribution at the Annual Convention

Communicated with hundreds of chapter members and officers to help deliver an exceptional experience at the annual conference

Maintained detailed documentation and ensured all necessary paperwork was completed and approved for each chapter

Crafted various types of communication and documents including Award Certificates

Implemented an electronic filing system using Microsoft Access, streamlining file accessibility and management

Managed and maintained sensitive information within the Microsoft Access database

Managed incoming and outgoing mail, including the editing and preparation of quarterly donor update newsletters for over 400+ donors

Received, entered, and processed all membership dues and renewal payments

Handled other administrative and ad hoc projects as required

Sales Associate/Cast Member October 2016 – September 2018

Walt Disney Company

Performed scripted and non-scripted events for guests of all ages while supporting the Disney store mission of providing customers with entertaining, fun, and magical experiences

Answered phone calls and email inquiries regarding Disney products and operations

Assisted in processing shipments, restocking inventory and additional operational tasks

Administrative Assistant (Temp) March 2015 – September 2016

Staffing Firm

Managed extensive calendars for Senior Staff

Coordinated and planning travel arrangements including air and ground transportation, hotel arrangements, and other travel details

Scheduled appointments and meetings for various members of the department

Performed other administrative duties as assigned

Medical Biller (Intern) July 2014 – March 2015

Potomac Valley Pediatrics

Ensured up-to-date medical records and insurance coverage while maintaining confidentiality

Communicated concerns and relayed messages between physicians and patients

Facilitated patient care experience through scheduling and responding to inquiries

Sent reminders to patients for their appointments

Processed claims and verified insurance paperwork

Assisted with medical assistant duties on weekend hours

Education

Bachelor’s Degree May 2020

University of Maryland Global Campus

Honors – National Society of Leadership and Success, Alpha Sigma Lambda Honor Society

Associate of Arts in Medical Office Management May 2014

Purdue Global University

Honors – National Society of Collegiate Scholars, Alpha Beta Kappa Honor Society

Skills

Microsoft Office Applications Calendar Management Travel Arrangements Scheduling Meeting Logistics Conference Planning Communication Creative Thinking Critical Thinking Organization Problem Solving Time Management Team Player Office Procedures

Activities

Girl Scout Leader, 2018 – Current, Leader for Girl Scout Troop 159

Emergency Medical Technician, 2016

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