Shelia Whitfield
Market Sales Executive-Crescent Bank &Trust
Cordova, TN 38018
*.***********@*****.***
Work Experience
Market Sales Executive
Crescent Bank - Memphis, TN
March 2022 to October 2023
I Build and grow the Crescent bank brand and dealership relationship to increase loan originations and grow our dealer base. Maintain dealership accounts, make visits to 130 dealerships per month. Sign up new dealerships monthly. Collect on warranty and gap policies that have been cancelled and money owed back to company. Credit Analyst
AMERICAN FINANCIAL - Memphis, TN
September 2014 to March 2022
Review credit
Determine the credit worthiness and ability to repay a auto loan Assist the Department Manager
Train all new Credit Analyst
Communicate with the Sales Managers the decisions of loan applications Ensure compliance is met and all policy and procedures are in effect ASSISTANT AREA GENERAL MANAGER
EXETER FINANCE CORP - Memphis, TN
May 2013 to October 2013
• Review credit exceptions and determine the approval or denial with in credit
• Assist AGM & AGM on dealer visits and report back any concerns the dealerships may have
• Ensure fast and efficient calls to dealers
• Ensure compliance is met and all policy and procedures are in effect at all times SENIOR DEALER SERVICES REPRESENTATIVE
EXETER FINANCE CORP - Memphis, TN
March 2012 to May 2013
• Responsible for calculating income of applicants prior to contract being funded
• Verify employment, residence and insurance on all contracts
• Conduct phone interviews with customer
• Communicate with dealerships on missing stipulations
• Assist in the lien department on title issues
OFFICE MANAGER
PERFORMANCE TOYOTA - Memphis, TN
September 2009 to March 2012
• Responsible for managing all paperwork on vehicles that come into the dealership
• Mange the cash transactions and deposits for the service and parts department
• Responsible for the call center operations
• Create scheduling for the service and cashier department
• Solve customer complaints in a timely manner
SALES ASSOCIATE
PERFORMANCE TOYOTA - Memphis, TN
March 2009 to September 2009
• Responsible for selling new and used cars
• Prepare all paperwork for sold vehicles
• Negotiate and close deals on pending sales
TERRITORY MANAGER
PREMIER CONCEPTS - Bentonville, AR
November 2007 to March 2009
• Responsible for 12 Super Wal-Mart stores in assigned region
• Represented vender products sold to Wal-Mart
• Ensure products are shelved and displayed correctly
• Conduct inventory monthly on vender products
• Manage product returns on outdated products to the vender STORE MANAGER
IT'S FASHION - Calhoun, GA
August 2005 to November 2007
• Responsible for the management and commercial performance of a retail outlet
• Supervised employees to ensure sales targets and desired profitability goals are achieved
• Recruit, hire and train new employees
• Manage inventory and quality control
Education
Associate in Business Administration
Dalton State College - Dalton, GA
March 1995 to May 1997
High school diploma in BUSINESS
Adairsville High School - Adairsville,
GA August 1977 to June 1981
Skills
• Underwriting (5 years)
• Financial Analysis
• Microsoft Word
• Budgeting
• Credit Analysis
• Microsoft Office
• Microsoft Outlook
• Customer service
• Analysis skills
• Banking
• Contracts
• Management
Certifications and Licenses
Driver's License
Assessments
Management & leadership skills: Impact & influence — Highly Proficient February 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.